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CATEGORY: PR Damage Control
As the Generations Change, Listen Closely
February 10th, 2016 by Doug Bedell on Flack Me
Workplaces need to be listening closely to the expectations of employees as the generations change from baby boomers to millennials, an article in the Public Relations Journal advises. The piece, “Emerging Issues in Internal Communications: Generational Shifts, Internal Social Media & Engagement,” is based on interviews with companies listed among Fortune’s “100 Best Companies to Work For,” as well as others.

A PR Lady Who Hates Press Releases: Here’s Why
February 4th, 2016 by Doug Bedell on Flack Me
Christina Nicholson, owner of the MediaMavin PR agency in Florida, writes about why she hates press releases. A PR person who hates press releases? Well, when working in TV, she used to delete “just about everything” PR people sent her. Here are the six biggest complaints she had with press releases. Learn from Christina’s experience, and wisdom.
Empathy Lacking in Flint and LA Area Crises
February 3rd, 2016 by Doug Bedell on Flack Me
In Flint, Michigan, and Los Angeles County California, we have two crisis settings in which a prime tenet of effective crisis communication seems to be missing – empathy, that is, identification with the affected residents and what they are feeling. Reports we have been reading indicate that officials at these two scenes have been taking their own good time providing helpful information and responding effectively.
Leave Yosemite's Ahwahnee Alone
January 26th, 2016 by Doug Bedell on Flack Me
What is it with the National Park Service? How could it have permitted the name of an iconic hotel at Yosemite National Park, the Ahwahnee, to be trademarked, so that now it needs to be changed to suit a concessionaire’s fortunes? Starting March 1, unless wisdom intervenes, the Ahwahnee will become “The Majestic Yosemite Hotel.” Come on!
The Koch Brothers: Catching Up With PR
January 25th, 2016 by Doug Bedell on Flack Me
Maybe the Koch brothers, Charles and David, never viewed themselves as proceeding heedlessly, secretively showering funding on right-wing causes and acquiring an image of shadowy manipulators. But now, Jane Mayer reports in The New Yorker, public relations has gained unaccustomed prominence in the Kochs’ operations. We hate to see PR used this way, belatedly, but better later than never if the Kochs truly intend to play a more benevolent role. Ms. Mayer has produced a fascinating piece on a shadowy duo whose “energy-and-chemical conglomerate Koch Industries…is based in Wichita and has annual revenues of a hundred and fifteen billion dollars.”
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