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October 3, 2012
Public Relations as Human Relations
Heather Anne Ritchie-Carson, in a KISSmetrics post, discusses the difference between public relations (practiced poorly) and human relations, where mutually beneficial relationships are the aim. Actually, the latter is PR practiced well, but the human relations distinction is helpful for learning purposes. The underlying point is that in this social media era, paying attention to writers as people, not merely channels, is especially important.  Heather Anne has much to say in elaboration of this point, and we direct you to her for a timely tutorial.   

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Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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