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December 16, 2016
IBM Wants To Build AI That Isn't Socially Awkward
 
Though artificial intelligence experts may cringe at the portrayals of humanlike AI in science fiction, some researchers are nudging us closer to those visions. "I think it's useful that your user interface not only understand your emotions, your personality, your tone, your motivations, but that it also have a set of emotions, personality, motivations," says Rob High, the CTO of IBM Watson. "I think that makes it more natural for us."

Last month, High's company unveiled Project Intu, an experimental platform that allows developers the ability to build internet of things devices using its artificial intelligence services, like Conversation, Language and Visual Recognition. Someday, the system promises to let programmers create a staple character of sci-fi: the gregarious, hyper-connected AI like J.A.R.V.I.S. of Iron Man, KITT of Knight Rider, or Star Wars' C3PO.

But this isn’t Westworld. High isn't talking about a robot that's conscious or sentient, with genuine feelings, but rather a "cognitive" AI that can analyze the mood and personality of a user and adjust how it expresses itself—in text, voice, online avatars, and physical robots. The result, he says, could transform industries like retail, elder care, and industrial and social robotics.

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This article was published on Fast Company. A link to the original piece appears after the post. www.fastcompany.com
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