Showing your employees that you care about them has a positive effect in the workplace. In fact, a 2018 State of Workplace Empathy Study by Businessolver found that 96 percent of employees surveyed believed it was important for their employers to demonstrate empathy. However, 92 percent thought empathy remains undervalued. When employees know that their managers and employers care about them, this helps them feel more motivated and productive in the workplace.
Employees especially want to feel that their employers care and are concerned about them during difficult or important times. This could be an unexpected illness, a family emergency, or other important life event, such as the birth of a child. Understandably, you are busy with your responsibilities at work and there are a lot of employees under your care. So how can you show your employees that you care?
Spend time with your employees. You may feel that with all of your responsibilities at work, it would be impossible to spend time with all of your employees. However, this is fairly easy to do if you schedule a little time each day for visiting your employees. If you schedule 5-10 minutes each day, you could pass by the office of 1-2 employees just to check in and ask them how they are doing. If you make it a goal to do this every day, in a month you may be able to visit all of your employees. Try to make this an ongoing habit, and encourage other managers and supervisors in your organization to do the same.
Initiate and maintain good communication. One of the biggest ways you can show your employees you care is by creating an atmosphere of open communication. This will make it easier for an employee to approach you about issues they may be having. If they are having some difficulties at work, assure them that you will help them find the assistance they need. Consider the following scenarios:
Perhaps they are being bullied at work and need someone to stand up to the bully. Could you make yourself available to assist them? Follow up with them regularly about this issue.
Perhaps they want to find a mentor at work. If you are unable to be their mentor, help them find a suitable mentor in your organization or in your network, if needed.
Perhaps an employee wants help furthering their education. Do some research and provide them with courses you think would be useful for their needs.
In the case of an emergency, phone them or email them to let them know you have been thinking about them. If you manage a large team, it may be helpful to put reminders in your phone immediately after being notified about an emergency and other issues so that you won’t forget to send a note or check in periodically.