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February 20, 2012
Home Office PR: The Phone's Ringing...
 
To the public relations firm in Texas, I believe it was, who may have called me last Thursday, I apologize profusely for being short with you.

The thing is, I've been getting a spate of calls from magazines asking me to renew my subscriptions, when they could reach me by mail. It's annoying when you're busy with other things, like finding good leads for Flack Me. But, whatever the provocation, good telephone etiquette, it strikes me, is increasingly important as more of us work from home offices, with different sorts of distractions than at corporate workplaces.

Anyway, I should have heard this particular caller out, and I'm sorry I didn't. Excuse me, the phone's ringing...

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Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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