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June 18, 2015
Empathy vs. Sympathy – a Higher Order of Feeling

Valeria Maltoni, on her Conversation Agent site, introduces us to Dr. Brenè Brown talking (by means of great video graphics) of the crucial differences between empathy and sympathy. 

 “Hey, I know what it’s like down here and you’re not alone.” That’s empathy. Sympathy is more like, “Ooh! Gee.” Spend some time with this presentation. 

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Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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