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April 24, 2015
Empathy Too Often Lacking in Attempts to Communicate
 
Using the example of Meryl Streep, Valeria Maltoni, on her Conversation Agent blog, notes why empathy, or the lack of it, is such a big factor in effective communication.

“We could accomplish so much more,” Valeria writes, “if we could connect with this idea that talking through issues with honesty and a desire to hear and see different points of view is an effective path to create better experiences."

Hear, hear!

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Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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