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March 14, 2013
A Simple 'Thank-You' Is Good PR
We trust that Susie Parker on the SteamFeed blog is overstating it when she writes that saying "Thank you" is in decline, but we fear she isn't.

The subject is certainly worth a blog post and Susie's is headed "What Happened to Etiquette in PR?". Whenever somebody does something helpful for you, whether a customer, a service provider or a journalist, it's customary, not to say wise, to say "Thank you," either in person or by sending a note or by phone. That's simply relational, and that, after all, is what good PR, nay, good manners is about. 

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Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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