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CREATIVE CORNER
Bookmark and Share   Subscribe to the Creative Corner RSS Feed October 28, 2009
Is it a "Viral" or a TV Commercial and What's The Difference Anyway?
 

As a copywriter at Leo Burnett, I cut my teeth on writing and producing breakfast cereal commercials for Kellogg’s. Most writers (then and now) don’t consider these assignments potential award winners, yet it was desirable work for many reasons. Mainly, it taught us how to make TV commercials. You laugh, but learning how to write a 30-second spot with numerous mandatory elements, and then putting it together (shooting, editing, music and AVO), is something you have to do many times before you really get it. For that, these briefs were invaluable. We became pros. The carrot, of course, was the all-expenses paid trip to Hollywood to produce these commercials. Going on production provided more than just valuable training, it also gave us dinners at the Ivy and stately rooms at the Four Seasons. Beverly Hills was ours!

Times change. Making TVCs is not the right of passage it once was. Obviously, this can be attributed to the digital revolution as well as the recession. Changing consumer behavior and shrinking marketing budgets have taken a serious toll.

Still, the demand for commercial video continues. Yet the rules for creating video content are different than they used to be. You Tube and the like have given everyone the idea that making a commercial is now cheap, fast and easy. You know: viral. Consumers are generating popular content for next to nothing. Why, clients ask, should we spend six or even seven figures?

Because that’s what it costs. In general, an “A” commercial requires anywhere from 500k to well over a million dollars to produce. Packaging two or three provides obvious efficiencies but the numbers are high. Unlike “consumer generated comment” a typical shoot has over 50 people on its crew, not including agency and clients. It may require several days to produce. You do the math.

On the other hand, a so-called “viral” need only cost a few grand to make. Or less. Right?

Not likely. Cheap, fast and easy is a myth born out of confusion and ignorance. Twenty million people watched a sleazy chicken dancing around a cheesy set, and as an industry we all jumped to conclusions. “Give me one of those!” our clients screamed. We all screamed. Everybody wanted the next big thing for next to nothing.

First off, I don’t think “Subservient Chicken” was all that cheap to make. It only looked inexpensive. I wouldn’t be surprised if the price was low to mid six figures. Not to mention operating costs.

Fact is, viral hits like “Swear Jar” for Budweiser and the seminal BMW films “The Hire” cost as much as anything you’ll ever see on TV.

And so production heads are scratching their heads over how to manage. Maddening is the client who wants a “viral” budget instead of a “commercial” budget, as if they were two different things! It’s daunting.

What is quality then? If millions of people view a piss-poor piece of film does that make it a standard bearer? Thanks to You Tube, I do believe people are more tolerant of crappy looking film. On the other hand, Hi-Definition TV gives these same folks picture quality unheard of before. Are these opposing forces or unwitting allies?

Because of the Internet, our industry and its critics like to trumpet the death of the 30-second TV commercial. But think of it this way: the Internet is also another screen, which gives life to commercials. Millions of them!

Furthermore, consider the 21st century rogue-darling agency, Crispin Porter & Bogusky. They are rightly credited for taking advantage of the social web like no other agency but, if you count the touchdowns, most of their biggest gainers come from good, old-fashioned 30-second TV commercials. Like I said, daunting.


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Tony P (NYC) on 04 Nov 2009 at 11:27 am

Thanks, Steffan, for a great piece that brings people back to reality on a very pertinent topic.

Julie (Dallas, Texas) on 03 Nov 2009 at 11:25 am

I see your point about clients who want something for nothing, but I have to say, some of the best, most impactful TV spots I\\\\\\\'ve seen could be filed under \\\\\\\"Really Low Budget.\\\\\\\" A couple that come to mind don\\\\\\\'t even have video. Just supers on the screen. Preaching to the choir, but it\\\\\\\'s all about the idea. Budget is a moot point, unless you\\\\\\\'re working with clients with scary-big budgets and they just don\\\\\\\'t know what to do with all that money, other than buy everyone Hollywood vacations. Sadly, I believe this still happens.

John R on 03 Nov 2009 at 11:05 am

I can't help but think this column was written by someone who is clueless about viral videos and TV commercials.

john (boston) on 03 Nov 2009 at 11:00 am

Interesting thoughts and yes, some valid points. A brand is defined by what image is projected. But not all streaming is men in chicken suits and those "thought-leaders" on Madison Avenue are no longer laying the golden eggs they once were credited with as audiences shatter into micro-audiences.

But the author fails to address engagement. His platform of choice, nicely done :30 spots designed for TV, have lost potency and many would argue effectiveness due to clutter, DVR's and clickers. Can you honestly admit the last time you observed a couch potato sit through a full three or four minute spot break without flicking to other channels.

Well produced advertising will always be an option, but Madison Avenue types must learn how to adapt and re-engage smarter audiences with smarter content (don't think chicken suit, think well packaged, informative content). Truly effective marketers will be able to tailor content and then effectively distribute it throughout micro audiences causing rates of return never equaled by a :30 spot.

Doug Miller (NY) on 03 Nov 2009 at 10:42 am

BTW, I disagree with the inclusion of Subservient Chicken in this article. SC was "interactive" in that I could spend time seeing how it would respond to my input. The fact that everyone passed it round had people calling it viral. It's totally different beast to a 30 second spot. BTW, the main cost in this would have been the backend development and testing, not shooting some guy in a Chicken suit.

However, your average 30 second spot, be it a "commercial", "viral" or "User Generated" is only meant to be watched. If it's any good it get's passed around and is then dubbed "viral". Having people watch your brands message then voluntarily pass it round is the mark of good content. You can access pretty much any TV spot online but the reason they don't go "viral" is because they are "shite" not because of the budget.

A good rule of thumb is which screen is the content targeted at? If it's TV a low budget production will standout (not in a good way) against the better quality spots. If it's a "funny" video for a website lower budgets are in order if shooting in the parking lot with a flip cam is a good enough standard.

Clients wanting to cut budgets because they have seen low grade internet fare do well are just looking for a free lunch. One way to cure that might be grab some of the internet video put them on tape with some "grade a" spots and show them side by side on a Hi Def screen. See if the client wants to go there after that.

Tanille (chicago) on 28 Oct 2009 at 2:57 pm

Interesting article. However, I'm curious as to how much these "viral" spots (really) cost to produce/operate. Regarding the quality-sometimes the grittiness of these spots do demand attention (whether good or bad) so the attention "holding" would fall on the content (hopefully). With this, I'm 50/50 (sold). Any takers?

Don Pausback (North Carolina) on 28 Oct 2009 at 10:28 am

As usual, Steffan is spot on.

During the course of this year, we've produced a TV campaign that was 33% over the client's budget, but they approved it because the concept was strong. They also reached sales records after only one month of the campaign running in prime time, nationally.

We've also produced work on a shoestring that ended up taking twice as long to produce and had several issues with which we had to deal (without additional compensation). Not sure what will be the end result, but I suspect "sales records" won't be part of that mix.

Certainly, we've changed our focus from thinking of TV first to thinking about where and how best to communicate with our audience. But clients who recognize that spending the appropriate amount of money to reach those people with a quality message will, ultimately, be the ones who win.

I'm not advocating throwing money at a bad concept, but doing what it takes to make a great concept shine in the best possible light.

It's really no more daunting than working with clients who get that. And who respect the power of creative ideas.

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Chairman and CCO of Euro RSCG Worldwide Chicago, Steffan Postaer is responsible for its overall creative leadership and quality of the creative product.
He’s received several prestigious awards, including a Kelly Award, Best of Show, Gold and Silver awards at the One Show, the Addys and a Cannes Gold Lion.
Steffan has
a novel about god and advertising and posts regularly on his blog, Gods of Advertising. Follow him on Twitter.



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