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VIEW FROM THE CHEAP SEATS
Bookmark and Share   Subscribe to the View from the Cheap Seats RSS Feed October 15, 2009
Capitalism: An Advertising Story
 

How does advertising survive if people voluntarily -- or involuntarily -- cut back?

I have a friend who’s made his living in advertising for 15 years. But he’s a bit of an iconoclast. And at various times, he’s given up driving his car, watching television, eating red meat, getting fast food, and drinking (that last one didn’t take). And I know a number of urban-dwellers with white-collar jobs who are now growing vegetables in their backyards and raising their own chickens.

Some of them are doing these things to save money. Some are doing it as a lifestyle experiment. These days, though, it’s getting hard to tell the difference.

While it’s no secret that the ad industry has seen its share of cutbacks and layoffs this year, we have a bigger issue to face. Because what we do is always tied to the bigger picture—the economy in general. The American economy is dependent on consumer spending. And that’s the world we created. We’d better have a backup plan if the economy keeps sputtering.

If people continue to lose their jobs, cut back on spending, scour for discounts, barter services with friends, find ways to grow their own food, or decide they just don’t want a new electronic gizmo every year, can we survive? Can we find new ways to sell stuff in a leaner, meaner, or greener economy?

We don’t need Socialism with a capital S, but we do need the balance that maintains a vibrant middle class. A little spreadin’ the wealth helps the ad industry—not so we can sucker people into buying what they can’t afford, but to ensure people have the means to buy little slices of a life well lived—a nice dinner out, a new outfit, a vacation here and there, a new garage door on the home, a trip to the ballpark. It’s no coincidence they set “Mad Men” in the post-war boom years of the Fifties and early Sixties. That was a golden age of consumerism and upward mobility for a lot of people. But that era, for better or worse, is long gone.

Our clients today—the brands we’ve surrounded ourselves with in modern living—won’t survive for long if current economic conditions continue. Big brands are particularly vulnerable. When cost is a factor, shoppers will opt for generic brands or less premium brands. And when cost isn’t a factor, there’s still a growing movement among some people to avoid big brands. I’m sure you know folks who insist on supporting local businesses or small brands even if it’s more expensive to do it.

Adapting to these kinds of trends doesn’t come naturally to the advertising agency world. We’ve become conditioned to think globally. If it isn’t a big, global client, it doesn’t get mentioned in Adweek or talked about at Cannes. If it isn’t a household name, no one wants to see it in your portfolio.

So is there a way to for advertising to adapt and thrive? Are there tactics we can use to keep help brands stay premium in any economy? Are we destined to mostly push value meals and warehouse sales?

There will always be big brands competing for global dominance. But as we saw with GM and Washington Mutual, no brand is too big to fail. Maybe though, the advertising industry shouldn’t be thinking bigger, but thinking smaller. Did you know over 43% of the American workforce is employed by small businesses, defined as 500 people or less? Many of these businesses are brands that could use some dynamic creative thinking.

I happen to be one of those people who believe there’s serious money to be made—and good advertising to be done--in the development and marketing of new alternative energy sources, environmentally-friendly products, organic and local produce, microbreweries, and all sorts of other things you might think would be anathema to our industrial marketing complex.

But it’s going to take a healthy economy to get it done, and an economy that’s oriented to small businesses as well as big business. We need economic stability so entrepreneurs can take risks, banks can extend credit to small businesses, manufacturers can make products profitably in this country, health insurance is affordable for a two-person startup company or a creative freelancer, and folks from all walks of life get back to work in meaningful jobs.

And if that begins happening, the best part is that agencies and marketers can provide the jump start in promoting these businesses and initiatives with creative ideas. Our industry itself is the perfect example of this. Today’s big and mid-sized ad agencies didn’t start out big. Many started out with a few people working in a spare bedroom or around a kitchen table. Some of the best work is being done by small agencies you or I haven’t heard of. I’ll bet the same thing is happening in other types of industries.

We can be the people that encourage new thinking in all areas of business. We can be the ones promoting real capitalism, not crony corporate oligarchies. Then perhaps we won't be talking about anyone cutting back. We'll be talking about a comeback.


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Comments
Add Your Comments
Jan Thomas (Sarasota FL) on 20 Oct 2009 at 3:25 pm

Thanks for a deeply insightful article and to these equally thoughtful comments. To Brad and Mark re BS deflection with clients -- it's a tremendously challenging and dangerous undertaking but, if handled with tremendous care, can be a real game changer.

I have during the course of my career (more than 20 years) developed a powerful realization that communication -- if strategically based and consistently internalized deep within and broadly across the organization -- can drive the success and growth of any organization of any kind.

In its simplest terms, this means if you truly ARE what you SAY you are, both internally and externally, you will succeed. (It sounds simplistic but, in fact, is shockingly uncommon.)

It also means permeating functional and artificial internal boundaries to ensure that the singular identity and message of the organization is never burdened by turf protection or weakened by counterproductive competition.

That concept forms the core of my philosophy, and holds particular relevance in this period when virtually all organizations are facing difficult decisions about mission and priorities that affect every internal and external stakeholder.

Not all clients will accept this, and agency leaders may turn apoplectic at the fear of losing clients who want to continue promoting the BS and simply turn to another agency with fewer scruples -- but it's also absolutely true that we as a profession can indeed attract higher profits for ourselves and our clients while watching out for our souls.

Danny G (Atlanta) on 19 Oct 2009 at 4:00 pm

@ Eric--

I definitely think it's a more challenging business model--but it could also be more rewarding in many respects.

Small business owners take their businesses very personally--it is their blood, sweat, and tears, and they often spend nearly every waking hour thinking about it. So, sometimes they'll approach their marketing the same way. And that can be tough to deal with.

Yes, budgets are smaller, and with so many old and new media tactics available, a budget can get stretched thin very quickly. This is why big agencies and big accounts still have a lure for so many people in the ad business.

I've been working with a local retail business owner who got more mileage out of some local news stories (PR) than she would have out of a direct mail piece or an ad. Of course, as the newness of her concept wears off, that may change. So the answers aren't always the same for every business.

I think there are a ton of great ideas and entrepreneurs out there. Some will succeed, many will fail, but every one is an opportunity to do great creative work. I hope these folks get the support they need, because it could really boost our economy and benefit us all.

Eric Werner (Atlanta, GA) on 19 Oct 2009 at 2:24 pm

This article brings several things to mind, and it kind of stirs the pot on some of the questions I've been working with lately.

Do you think that it is a more challenging business model, advertising for small business? The brands just have so much money that it's easy to have the lee-way necessary to design a good campaign.

I know of several small businesses that are greatly benefiting from investing in advertising on the web. It isn't a great fit for every small business, but for some it is gold.

It's not always easy to convince a small business that advertising is not a discretionary activity. Especially in an economy like this.

Brad on 15 Oct 2009 at 10:26 pm

Well done, Dan. It is high time for an overhaul of the advertising biz. I\\\'d like to add something that will help any brand survive: stop advertising empty promises. Too many big brands - ones that are big enough to know better - need to realize that the public is more connected than ever. Any attempt to overpromise will surely get called out in the digital space. Potato chips aren\\\'t suddenly healthy just because a tv spot shows raining potatoes. Cars aren\\\'t burning clean fuel because people are frolicking through a cornfield. Every cell phone does not show movies in HD. No one\\\'s going to trust a brand that can\\\'t deliver. We as advertisers in big and small agencies need to be better about calling bullshit on our clients - before the public does. If we want consumers to trust us, we have to start with ourselves.

Rick Myers (Atlanta, GA) on 15 Oct 2009 at 10:48 am

Another great article Dan.

BTW, I didn't give up red meat. Instead I am trying to eat a diet 90% free of animal and animal-products. It hasn't been as difficult as I thought, but we'll see if it sticks.

Again, great piece Dan.

-Rick

Mark Trueblood (www.yestruebloodismyrealname.com) on 15 Oct 2009 at 9:45 am

Danny, this is really an awesome article. I am a firm believer that advertising folks can play a tremendous role in re-making the economy, through our ability to tell stories.

We humans like to think we are logical. But as any halfway-honest appraisal of actual human behavior would indicate, we're completely driven by instinct and emotion. I would argue that emotion is our driving principle, as animals running on instinct seem far more logical and compassionate than we do most of the time.

Deep down, what we all want, more than anything else, is to feel we are connected to a group of people that hold shared values, that share a story. A tribe, if you will. And as our personal identities are almost entirely socially constructed, we are dependent on our tribe, in more ways than we'd probably even want to admit.

I, for one, think we were sold a bill of goods when we started to believe that "the American Dream" consisted of a desperate grab of as much "stuff" as we could possibly acquire by hook, by crook, or by credit. That kind of lifestyle will ultimately never satisfy us. What we really want is to be connected to a functional familial and tribal structure.

Brands, political parties, nations, and religions all share tribal aspects.

As storytellers, advertising people can partner with "tribal leaders" who have good intentions, and help them create compelling stories that grow their tribe.

Your other point about "thinking small" in advertising is also well-spoken. In my career, I've only worked at VERY small agencies and I've had the chance to work on some interesting projects like those you reference. Such as innovative small businesses, environmentally-preferable paint, a Green Lifestyles event, several non-profits, and even a philosophical art book.

Following the career path I've chosen thus far, I suppose I may have missed out on the chance to hang out at t.v. shoots and sit in cooshy editing studios, but I would not trade the experiences I've had for a "what if."

Thanks again for a super article.

Mark

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Branding. Religion. Censorship. Office politics. Global politics. Sexual politics. And getting drunk during a job interview.

Since 2002, Danny G. (a.k.a. Dan Goldgeier) has been writing the most provocative advertising columns about advertising and marketing -- over 130 of them, covering every related topic you can think of. They're witty, thoughtful and probing, and a must read for those who want a perspective rarely seen in traditional industry publications.

An Atlanta-based copywriter and ad school graduate, Dan has worked at shops big and small. He reads incessantly about advertising, and is a whiz at rock & roll trivia. Learn more about him by visiting his copywriting website or AdColumnist.com, the View From The Cheap Seats Archive website. You can also follow him on Twitter.

He welcomes your feedback. Send comments, criticisms, and suggestions to Danny G.

dannyg@adcolumnist.com

http://www.adcolumnist.com

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