If you have a question about finding your dream advertising, marketing or media job, the answer is probably on this page. Please read the FAQ below before contacting Talent Zoo. If your question is missing please contact us for an answer.
About Talent Zoo
Job Postings
Creating a My Talent Zoo Account and posting your résumé
Applying for jobs using your My Talent Zoo Account
Portfolio Questions
Login/Technical Problems
About Talent Zoo
Q. Who is Talent Zoo?
Talent Zoo is the place to turn for advertising, marketing and media jobs; salary information; career advice; and more. Since 1996, Talent Zoo has been uniting qualified professionals with top agencies. The services Talent Zoo provides have expanded to include a place to post jobs, industry news, trends and more. Talent Zoo's website is full of useful services as well as informative and entertaining articles. It's all here on TalentZoo.com.
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Q. Who are Talent Zoo's clients?
View our partial client list.
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Q. Can I trust and confide in Talent Zoo?
Yes. Not only Talent Zoo will not only protect your privacy but also advise you of steps you, too, can take to maintain your privacy.
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Q. Will Talent Zoo be able to help me find a job?
Talent Zoo cannot guarantee you a job, but we can guarantee that if you post your résumé on TalentZoo.com, you will be confidentially notified about jobs for which you qualify.
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Job Postings
Q. Who posts jobs on the Talent Zoo job board?
Top agencies and advertisers. We also use our job board as just one way of identifying professionals who may qualify for jobs Talent Zoo is seeking to fill on behalf of our clients. View a partial list of employers who post jobs on the Talent Zoo job board.
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Q. Why do agencies and advertisers post jobs on the Talent Zoo job board?
The Talent Zoo website attracts high-quality advertising, marketing and media professionals and has become the number one communications industry career site on the Internet. The Talent Zoo job board is the best place to post jobs to find communications professionals.
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Q. How long are jobs posted?
Jobs are posted for 45 days. Posting jobs for 45 days helps to ensure the job board remains fresh and timely.
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Q. How often is the job board updated?
The job board operates in real time and is updated continuously. An employer or a Talent Zoo job recruiter can post a job at any time, and the board will instantly be updated.
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Q. Why can't you tell me what company posted a job if it says Executive Recruiting Assignment on it?
Talent Zoo can tell you the company name if you qualify for the position. If you have applied to a job and are a qualified candidate, Talent Zoo will contact you to tell you more about the position, including the name of the company that hired us to fill the position.
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Q. Does Talent Zoo have the inside track on jobs posted by employers?
No. Once the job is posted, all communications regarding the opening go through the employer directly.
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Q. Can I apply to as many jobs as I want?
There is no limit. Please apply to as many jobs as you feel you qualify for.
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Q. If I apply to too many jobs, will I be blacklisted and hurt my chances of getting hired?
No. However, please be respectful of an employer's time and only apply to jobs you qualify for.
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Q. If I apply to jobs on your site and send my résumé directly to the email address listed on the posting, will it look bad to the employer?
That is doubtful, but Talent Zoo recommends you follow the instructions the employer has provided on its posting. If the instructions ask you to apply by a means other than through your My Talent Zoo Account, be sure to reference the Talent Zoo job posting ID number.
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Creating a My Talent Zoo Account and Posting a Résumé
Q. What is a My Talent Zoo Account?
A My Talent Zoo Account is a private and personal account that allows you to better care for and manage your career.
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Q. Why should I open a My Talent Zoo Account?
A My Talent Zoo Account will help you care for your career and receive personalized content from Talent Zoo.
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Q. How will a My Talent Zoo Account help me care for my career?
Your My Talent Zoo Account will help you take care of your career in two ways: 1) you will be able to quickly and easily apply to many of the best advertising, marketing and media jobs, and 2) you will be automatically considered for jobs that Talent Zoo has been hired to fill. Many of the best agencies and companies hire Talent Zoo to be a job recruiter for important, confidential, high-level and exceptional positions.
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Q. How long will it take me to open my My Talent Zoo Account?
Less than a minute. However, get the most out of TalentZoo.com by taking the next step and posting your résumé. This takes about 5 minutes, if your résumé is currently handy. Simply upload your résumé in a Word document or text file format and fill in your search preferences.
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Q. What if I am not currently looking for a job?
Not managing your career because you are not "currently" looking for a job is like saying, "I'm not about to retire, so why would I need to think about my retirement?" You might not be retiring soon, but waiting until your 55th birthday before you start to plan for retirement is unwise. The same is true with your career: don't wait until your career is suffering before you manage your career. Regardless of whether you ever need career help, having and keeping established relationships with a network of trusted professionals of all types is wise.
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Q. What information do I put in my My Talent Zoo Account?
Your account basically contains your contact information; résumé; portfolio pieces; and career preferences, such as desired salary, locations, etc.
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Q. Why are there so many steps?
You now have the ability to enter specific information about yourself, making you easily searchable by potential employers. There are a couple more steps because you are now entering a detailed résumé, pieces from your portfolio and criteria used to forward useful information to you via your My Talent Zoo homepage. Be patient and pay attention; it's well worth it.
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Q. What happens after I open a My Talent Zoo Account?
Three things: 1) you will automatically be considered when Talent Zoo posts jobs it has been hired to recruit for, 2) you will be able to quickly and easily apply for jobs on the Talent Zoo job board and 3) you will have personalized content directed to your My Talent Zoo homepage.
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Q. Who will have access to my My Talent Zoo Account?
Only you and authorized Talent Zoo personnel will have access to your account.
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Q. Will an employer ever see my résumé?
If you do not make your résumé searchable, then no. The only time an employer would ever see your résumé is if he posted a job, and you applied. If your resume is set as searchable, it will be viewable and searchable by all employers. You can also have up to five résumés attached to your profile.
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Q. What is the difference between Confidential and Searchable?
Searchable means that your résumé will be available for viewing by employers. If you make your resume confidential, your contact information will not appear on your resumes when viewed by employers. However, they will be able to contact you through the site.
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Q. I uploaded my résumé and all the content was dumped into a text field...what is that about?
This acts as the body of your résumé. Text in this field will be searchable by employers using the keyword search. Please clean up the formatting if it is not presentable, as employers will download your résumé on occasion for printing.
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Q. Why can’t I upload a PDF as my résumé?
The contents of your imported résumé will be searchable by employers. Text in PDFs cannot be extracted; therefore, you can only import Microsoft Word documents and Text files.
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Q. If my contact information is on my résumé, but I have selected the Confidential checkbox, will employers still be able to see it?
Yes. You must edit the imported text, deleting your contact information manually.
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Q. Once I upload my résumé, can I go back and edit the contents?
Yes, you can go back at any time and edit information on any of your résumés.
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Q. Can I update my My Talent Zoo Account at any time?
Yes. You are able to access your account 24 hours a day, allowing you to make updates as necessary. Just go to the login page and login with the username and password used to create your account. If you have forgotten your username and password, please visit the Password Retrieval page.
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Q. What if I fail to access my account within 1 year?
Accounts that have been inactive for a period of 1 year will be removed from the database. If you would like to remain in the database, you must update your résumé and/or career preferences at least once a year. Email notification will be sent to you prior to deletion, giving you the option to access your account and maintain active status.
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Q. What if I am flexible regarding salary?
You can express your flexibility regarding salary by entering a desired salary range, i.e. $65,000-$75,000, in the "Target Salary" field of your My Talent Zoo Account.
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Applying for jobs using your My Talent Zoo Account
Q. Do I have to open a My Talent Zoo Account to apply to a listing on the job board?
Yes.
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Q. What happens when I apply to a listing on the job board?
When you apply to a job, the posting employer receives your résumé in an email. If the job posting is a Talent Zoo posting, a Talent Zoo job recruiter will review your résumé to determine if you qualify for the position. Please only apply to jobs that are located in your desired city or cities of preference, and please only apply to positions for which you qualify.
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Q. Will I be contacted each time I apply to a listing on the job board to tell me whether or not I am being considered for the job?
You will only be contacted if your qualifications match the job requirements. If you have applied to a listing on the job board and are not contacted, your qualifications probably differ from the job's requirements.
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Q. If I apply to a listing on the job board and then need to make changes to my account, will it let me submit a revised version to the same job?
Although the system will not permit duplicate submissions to the same position, the system operates on real time, and employers will see any updates you have made to your account if they access your account after you have made the updates. However, the email received by the employer will have the information entered prior to your update.
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Portfolio Questions
Q. What is the best way to send my portfolio to Talent Zoo?
You may upload up to five portfolio pieces to your My Talent Zoo Account. Also, there is a field to enter a link to your portfolio site. If a job recruiter needs more samples, he/she will contact you.
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Q. Should I send my portfolio to Talent Zoo?
Yes. You should send samples to Talent Zoo per our suggested guidelines.
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Login/Technical Problems
Q. Why can't I login?
We don't know. Are you sure you created your Talent Zoo account? Forgive us for asking, but you'd be surprised. Please verify you are entering your username and password correctly. Remember the fields are case sensitive. In addition, make sure there are no leading spaces or spaces after your username and password when you enter them into the login boxes. If you think you know your password but it fails to work, please verify it now. If you receive an error indicating you do not have cookies enabled, please follow the instructions in that error message specifying how to correct the error. If neither of these solutions corrects the problem, please email Talent Zoo and notify us if you are a Mac or PC user and the type and version of your browser.
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Q. I forgot my username and/or password - How do I retrieve it?
Please go to the Password Retrieval page.
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