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Title: Senior Ad Operations Specialist/Team Lead
Location: Chicago, IL

The Senior Ad Ops Specialist/Team Lead will join our growing Ad Ops team and is responsible for supporting the ZypMedia Operations team by overseeing day-to-day processes and improving the existing processes. This person will also work closely with Media Strategy, Campaign Management, Analytics, and Reporting teams located in San Francisco and India. The overall goal of this person is to ensure the timeliness and accuracy of the tasks assigned.While interfacing with internal teams and external clients, you’ll bring media campaigns to life and help ensure a well-oiled machine. In addition, they will strategize and create plans for new and existing clients, and overall support the ad operations and account management team as needed.Your operational expertise across digital media will prove to make an immediate impact. If you’re someone who takes initiative to step up, build, and deliver, there are great growth opportunities here for you.

Responsibilities to include, but are not limited to the following:

  • Resolve a high volume of queue-based tasks with a primary emphasis on productivity and accuracy against strict deadlines and SLA's
  • Understand client goals and strategize action plans to best fulfill client needs
  • Prioritize and complete request for proposals
  • Enter orders in workflow tool for trafficking
  • Manage and organize delivery of all assets
  • Setup, troubleshoot and optimize campaigns
  • Own and support all pre- and post-launch trafficking responsibilities and inquiries
  • Resolve issues that arise including reporting discrepancies, creative policing, trafficking requirements
  • Coordinate with client data feeds, as necessary
  • Required to learn new technologies and systems as the need arises
  • Communicate with internal teams regarding strategy and business needs and create tracking plans to support those endeavors
  • Generate delivery reports for campaigns
  • Gather screenshots for campaigns on ad hoc basis
  • Must be able to handle multiple projects and clients simultaneously
  • Must be able to work under tight deadlines and have strong attention to details
  • Perform project-based work


Who are we looking for?

  • Local: Position is in Chicago, IL
  • Experienced: 3+ years of digital ad operations and trafficking
  • Knowledgeable: 3+ years in digital marketing agency or publisher and ad tech platforms
  • Driven: Results matter and you get stuff done, you execute like an owner of the business
  • Intuitive: You know your audience and are highly skilled written and oral communicator with the ability to formulate structured communications in a complex environment
  • Agile: Ability to think and react quickly with a proven track record of managing multiple daily tasks successfully, as well as long-term strategic projects in a fast-paced growth environment. A multi-taking machine who manages time and moving parts with ease.
  • Passionate: You are committed to delivering world-class client service with a "can-do" attitude
  • Meticulous: Laser-focused with a strong eye for detail
  • Team Player: Strong focus on collaboration and relationship management across multiple departments

The Scoop
Industry: Advertising - Management
Career Level: Mid Level Career (5+ yrs experience)
Job Status: Full Time
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Chicago, IL

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By ZIP Code
60290, Within 50 miles of 60290

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Advertising - Management

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