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Contact: Margaux Lancaster
E-Mail: margaux.lancaster@staples.com

Title: Project Manager, Communications
Location: Framingham, MA

As a member of the Internal Communications team under the direction of the Senior Manager of Internal Communications, you will play a central role in developing and executing communications strategies across a range of print, electronic, broadcast, and face-to-face channels. You will be a primary liaison with functional and business unit leadership to provide communications support for key company initiatives. Additionally, you will play a central role in developing and executing written communications across a range of vehicles from our weekly newsletter to leadership communications.
Primary Responsibilities
  • Partners with business unit and functional leadership on key communications initiatives of all types, including organizational announcements and All Hands meetings. Provides advice and counsel. Works cross-functionally across departments to gather information and determine appropriate messages. 
  • Researches, writes, and positions content in tandem with client teams. Recommends appropriate communication channels for message release.
  • Creates, manages, and edits content for Staples intranet, newsletter, videos, and other channels. Recommends creative approaches for written and video content to drive engagement.
  • Supports business units’ All Hands meetings, including content development and logistical support.
  • Manages Internal Communications programs and contributes to key initiatives, from ideation to partnering with businesses on content

  • At least 4 years of experience developing and executing internal communications strategies and plans with clear business impact
  • Proven track record of supporting and advising senior leaders
  • Excellent writing skills, strong presentation and verbal communication skills
  • Demonstrated proficiency in communications strategy development and planning
  • Ability to deliver top-quality communication materials, including articles, high-impact emails, and PowerPoint presentations for senior leaders
  • Strong project management experience – Well organized, disciplined, and process oriented.  Able to set priorities and put actions in place to execute communication plans effectively
  • Experience managing company intranets and/or websites, with an eye for usability and creative look and feel
  • Strong proficiency in Microsoft office programs with advanced proficiency in PowerPoint
  • Familiarity with HTML, Photoshop and Dreamweaver for intranet, newsletters and content management. Knowledge of Omniture is also a plus.
  • Bachelor’s Degree in Communications area such as Mass Communications, Corporate Communications, Journalism, Marketing Communications, etc.
  • Organizational reach—Display strong knowledge of all communication disciplines, offer credible advice on message positioning, and display overall business acumen.  Keen ability to absorb, comprehend, and communicate a message, linking it to strategy and tying it to Staples’ complex business structure
  • Creative writing—Ability to write for many different channels and formats, while bringing a creative flair to the finished product. Keen focus on how best to simplify and package complex messages in a way that will make the viewer or reader engaged. Ability to work under tight deadlines and manage feedback pipeline
  • Influence and partnership—Ability to influence business partners and outcomes by providing strong rationale for communication approaches.  Build key relationships both within business units and functional areas
  • Strategic messaging—Ability to absorb, comprehend, and communicate a message, linking it to strategy and tying it to Staples’ business structure.  Works with broader Internal Communications team to achieve this.
  • New media savvy—Knowledge/interest in exploring new channels and/or opportunities to bring internal content to life. 

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Industry: New Media - Project Management
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Framingham, MA

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