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E-Mail: dea@refugeetrauma.org

Title: Communications and Digital Content Lead
Location: Anywhere

Refugee Trauma Initiative (RTI) is at a critical stage in its development. Founded in 2016 Refugee Trauma Initiative is committed to supporting community and frontline workers to bring non-clinical mental health support to every child and family affected by violence and displacement. Our mission is to help communities heal from violence and displacement. Our vision is world where caring mental health workers are within reach of anyone affected by trauma.  

After five years of delivering direct services for families, young children, young people and men and women, RTI will expand its geographic scope, expanding its model that trains frontline workers and support local organisations to additional countries and communities.  

RTI seeks to hire a communications and content development expert to lead the development and management of an effective communication strategy to support our expansion.  You will be a talented story teller – both visual and written-  and passionate about upholding human rights.   We are looking for a professional with experience of developing digital content and brand identity to communicate our values, our mission and our work with a view to promote the rights of displaced people. As part of a small, specialized team your work will support families, children and young people have who have been displaced by war, persecution and climate change. The vacancy refers to permanent employment and the successful candidate will be working currently remote, preferably European or US East Coast Time Zone.  



The role-holder will have detailed understanding of RTI’s Child Safeguarding and protection Policy as they will be involved in programmes for children and vulnerable groups.  


Role Purpose:  

  1. To consolidate our international expansion and our growth in the last 5 years, RTI is undergoing a rebrand to help align our current programming, strategy and values with our branding and communications. A big part of our aim is to spread RTI programming values far and wide, and as such, the rebranding is a critical exercise to help achieve our strategic ambitions. The role-holder will work closely with the CEO to execute the rebranding exercise and develop a communication strategy for all our work and across our social media platforms.  


  1. In 2021 RTI is launching a unique advocacy platform to explore the drivers of mass displacement through the stories of people affected by this crisis. Through mixed media, Sada (meaning voice or resonate in Arabic and Farsi) will connect people to the policies that are being implemented worldwide. Whether in Moria, Greece or on the US/Mexico border, Sada will shine a light on the context of current immigration trends and their impact on men, women and children who are forcibly displaced. As with all our programmes, our emphasis is on the lived experience of displaced people who find themselves stripped of their agency by forces they cannot control. Working closely with the Creative Producer of Sada, the Communications Lead will develop and implement a strategy for the successful delivery of this project. 


Key Areas of Responsibilities: 

  • Develop and execute RTI’s communications and digital engagement strategy  

  • Develop and implement a comprehensive project plan for the delivery of the Sada project 

  • Create and publish content that increases public engagement with RTI’s work and social media and areas of advocacy including refugee and migrant rights, trauma and mental health  

  • In close collaboration with the CEO, lead RTI’s rebranding exercise including project development and management to launch the new brand including a new website and new digital assets  

  • Develop and implement a social media strategy to increase online fundraising and public engagement with RTI work and resources including increasing followers on FB and Twitter and engagement with our digital wellbeing resources 

  • Research and produce content highlighting trends in policy, movement of people and other relevant developments presenting data in a visual and accessible way to increase public awareness of the issues RTI is advocating for  

  •  Work alongside the Creative Producer of Sada to develop and manage relationships with citizen journalists and local organisations around the world 

  • Project manage all aspects of Sada development and dissemination including work plans, finances and teams on the ground    

  • Develop and manage relationships with media and political stakeholders at the EU level and across international organisations concerned with refuges issues and advocacy 

  • Stay abreast of new development on the global refugee policy and news with particular attention to mental health and trauma 


Qualifications and Experience 

  • At least 5 years’ experience of working in content production and communications role – we are looking for an experienced candidate who can hit the ground running! 

  • Excellent at researching and producing digital content  

  • Experience of developing and executing successful communicationstrategies  

  • Excellent at developing and maintaining relationships with a diverse group of people including politicians, journalists and people working in refugee hotspots around the world 

  • Excellent at summarizing complex data and perspectives to present clear and accessible analysis  

  • Excellent writing skills in English – other languages are a plus! 

  • Team player, able to work independently and as part of team 

  • Passionate about human rights, social justice and equity  


Skills and Behaviors:  

  • Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling RTI values. 

  • Excellent at initiating and managing own work  

  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders 

  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices 

  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude 

  • Understands the importance of a supportive working culture and works actively to engage with the team and its rituals   

  • ‘perfectionist’ (you don’t want errors, typos in ANY public-facing content) + someone with aesthetic sense for digital content 



  • RTI offers Psychological Support Fund for its employees and are eligible to apply after the end of the probation period. 

  • RTI offers reflective supervision to all staff 


How to Apply:  

Please send your digital story telling samples, CV and motivation letter to dea@refugeetrauma.org by 28 February 2021. 

For more information on RTI's work please visit our website: www.refugeetrauma.org. 

Only Shortlisted candidates will be contacted. 




The Scoop
Primary Industry: Advertising - Brand Strategy
Secondary Industry: Marketing - Digital
Career Level: Mid Level Career (5+ yrs experience)
Salary Range: $54,000 - $55,000
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