We are hiring a Client Manager to join our New York office. Have you got what it takes?
Landor builds some of the world’s most agile brands – brands that thrive on change. We design for the future. We’re strategic experts and creative explorers committed to solving complex challenges. With smart tools and global resources, we examine the implications of every brand choice, create new experiences, and open doors to opportunity.
We exist to help brands compete in an ever-changing and highly competitive world. Our Client Manager is integral in supporting key client relationships from project kick-off to completion.
This person will support the team with seamless process management and help identify opportunities to grow client relationships. They work closely with the Strategy, Creative, Engagement and Naming teams to provide the client with a holistic relationship across the agency.
This person will be responsible for achieving and maintaining client satisfaction by ensuring that projects are delivered on scope and on time. You will be accountable for flawless project management. You will be the central point of communication on one or more brands and are accountable for the accurate and timely flow of information between the client and the internal team. You ensure that all milestones are met and partners with the client directors on all key relationships. You will participate in brand discussions, client workshops, brainstorms and development of key deliverables.
What we are looking for
A Client Manager, who brings us 2-4 years of experience in project management in a branding consultancy, advertising agency or business consultancy. You must have strong client presence, organizational and detail-orientation skills, excellent written and verbal communication, ability to work in a high-pressure, fast-moving environment, strategic and intellectually agile, decisive, but respectful of and comfortable with ever changing priorities, amazing team player, responsible, and demonstrated cross-functional leadership experience.
We want someone to be good at relationship building, not just because it’s a requirement of the job, but because they’re passionate about what they do. A person with a positive “can do” attitude who is a proactive problem solver, who works independently, but thrives in a team setting and understands what it takes to get the job done efficiently and effectively.
We strive for leaders, collaborators and expert communicators. We want an optimist and enthusiast who is results- focused and a skilled planner.