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Title: Account Manager
Location: Chicago, IL

The Account Manager is primarily responsible for owning and maintaining positive client relationships. The Account Manager will focus on growth and strategy in addition to overseeing day-to-day processes, relationships and issue management for our clients.


  • Operate as the lead point of contact for any and all matters specific to assigned markets
  • Build strong, long-term client relationships and maintain frequent contact
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Prepare reports on account status
  • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
  • Assist with high severity requests or issue escalations as needed
  • Address client queries effectively and in a timely manner

Who are we looking for?

  • Experienced: 3+ years managing client relationships
  • Knowledgeable: 2+ years in digital marketing agency or publisher and ad tech platforms
  • Driven: Results matter and you get stuff done, you execute like an owner of the business
  • Intuitive: You know your audience and are a highly skilled written and oral communicator with the ability to formulate structured communications in a complex environment
  • Agile: Ability to think and react quickly with a proven track record of managing multiple daily tasks successfully, as well as long-term strategic projects in a fast-paced growth environment
  • Passionate: You are committed to delivering world class client service
  • Meticulous: You have a keen eye for detail, you know that details matter
  • Team Player: Strong focus on collaboration and relationship management across multiple departments
  • Local: San Francisco, Chicago, New York

The Scoop
Industry: Advertising - Traffic/Production
Career Level: Early Career (1+ yrs experience)
Job Status: Full Time
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Chicago, IL

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By ZIP Code
60290, Within 50 miles of 60290

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Advertising - Traffic/Production

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