Job Summary: This role is responsible for facilitating new Business Partnership campaign launch activities and day-to-day back office administration to support efforts of the Business Partnerships team. It is a complex role that includes interacting with clients and staff to provide technical assistance, resolve problems, and provide information.
Facilitate new Business Partnership campaign launch activities including onboarding, onsite training, compliance, and engagement.
Onboarding for new Business Partnerships including technical, systems, credentialing, reporting, and data management activities.
Manage Business Partnerships platform in CRM database
General operations support for Business Partnership efforts and back office administration including research, reporting, managing internal and external communication, problem resolution and customer service for clients and staff.
Identify, analyze, and document trends and issues related to BP campaigns through call review and effectively communicate to internal partners.
Background & Education:
Bachelors in Sales , Marketing or Business preferred.
Skills / Background: Proficiency in organization, multi-tasking, and strong attention to detail and time management skills in supporting both internal and external partners. Demonstrated ability to meet deadlines, define problems, collect data, and interpret information, such as list segmentation and quality reconciliation. Excellent communication skills and knowledge of marketing operations functions, concepts, methods, and techniques. Experience with Microsoft products including Excel and CRM.
Minimum Years Experience: 5-10 years of office management, operations support, or marketing strongly preferred.
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Job ID 2018-3239