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Yale University

Title: Director, Yale Center for Customer Insights-Programs
Location: Hamden, CT

Yale University offers exciting opportunities for achievement and growth in New Haven, Connecticut. Conveniently located between Boston and New York, New Haven is the creative capital of Connecticut with cultural resources that include three major museums, a critically-acclaimed repertory theater, state-of-the-art concert hall, and world-renowned schools of Architecture, Art, Drama, and Music.
General Purpose: Reporting to the Faculty Director, the Center for Customer Insights, the Program Director will manage and grow the portfolio of marketing and insights projects with leading corporations, with a particular focus on Discovery Projects. In this role you will have the opportunity to help some of the best organizations in the world solve complex marketing challenges using behavioral science and analytics. You’ll also work alongside some of the most cited scholars in the fields of marketing, behavioral science and customer analytics. 
Required Education and Experience: Bachelor's degree and seven years of related work experience or equivalent combination of education and experience.
  • Demonstrated success operating with flexibility in a fast-paced and dynamic work environment. Strong sense of urgency and highly self-motivated to proactively and continuously move projects forward. Intellectual curiosity and openness to new and interesting ways of applying faculty research to marketing and insights.
  • Proven project management skills to lead projects & guide MBA teams. Comfortable with all aspects of project management from idea generation to data analysis & presentation. Excellent planning skills; attention to detail, information organization, timeline tracking & comprehensive communication across many teams and at all organizational levels.
  • Superior interpersonal and communication skills to interact effectively with stakeholders inside and outside of Yale. Proven organizational skills, including the ability to organize and manage multiple projects and processes simultaneously. Ability to work in a fast-paced, results oriented environment.
  • Team player who works well with YCCI staff and faculty.
  • Ability to identify and anticipate organizational needs, establish priorities, and then plan, execute and deliver on varying simultaneous projects in a timely manner while working in cross-functional teams with little supervision.
  • Preferred Education and Experience: Extensive experience in marketing or brand management with a Fortune 50 company. Some knowledge or interest in behavioral science or big data analytics. Global orientation; experience working across countries and regions, and fluency in more than one language.
Application: For more information and immediate consideration, please apply online at https://bit.ly/2jpCiNX  Please be sure to reference this website when applying for this position.
We invite you to discover the excitement, diversity, rewards and excellence of a career at Yale University. One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth. Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.

Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.

The Scoop
Industry: Marketing - Public Relations
Career Level: Mid Level Career (5+ yrs experience)
Minimum Education: Bachelor's
Job Status: Full Time
Salary Range: Commensurate with Experience
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Hamden, CT

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