|Client Director||Landor Associates
||San Francisco CA 06/08/2018 We need a skilled planner and trusted advisor.We need an improviser who knows that ambiguity and changing priorities are common.We need a team player. We need an optimist. We are hiring a talented and resultsdriven client director with a breadth of experience among a variety of clients, especially within the tech sector. So, what does it take? About us Landor builds some of the worlds most agile brands brands that thrive on change. Landors branding services include strategy and positioning, identity and design, brand architecture, prototyping, innovation, naming and verbal identity, insights and analytics, environments and experiences, engagement, activation, and interactive. The role We exist to help brands compete in an ever-changing and highly competitive world.To do our work effectively, we must have the highest standards and the most efficient practices. This is where client directors come in.They establish, build and maintain key relationships. They help drive and manage their clients brands and are accountable for the delivery of world-class brand-led business transformation. This role primarily focuses on leading, maintaining, and building upon our current tech clients, as well as manage and lead non-tech focused clients for variety. What we are looking for Over the last 8+ years, client directors have flawlessly executed and managed a variety of tech and non-tech brands, developed teams, and grown existing and new clients all via client services excellence and at the highest levels of client satisfaction. As a consummate professional in allthey do/say/write,they have brought gravitas to all situations internally and externally and collaboratedseamlessly with other functions in the office and the region, including strategy, design, naming and verbal identity, research, activation, and brand engagement. As a client lead, they have steered and inspired a team of people, and, along with that team,ensuredthat all projects are delivered on time, on budget, and on scope.Client directors have driven new business initiatives and pursuits, in partnership with other directors, including qualifying leads, developing proposals,andorganizing and leading the pitch process through to the win. In the technology space specifically, they have createdthought leadership (led client engagements/relationships and networked withprospects). Candidates must demonstratethe ability to interact with clients and senior management on all levels, including the C-suite. And they must possessstrong communication, negotiation, presentation and organizational skills, supervisory experience, deep passion for brands and branding,andexperience facilitating or leading marketing/brand management teams.|
|Business Development Director||Landor Associates
||San Francisco CA 06/08/2018 Focus. Drive. Substance. Careful listening. At Landor, thats how we approach business development. We are currently seeking a Business Development Director to join our San Francisco office. Could this be you? About us Landor builds some of the worlds most agile brands brands that thrive on change. Landors branding services include strategy and positioning, identity and design, brand architecture, prototyping, innovation, naming and verbal identity, insights and analytics, environments and experiences, engagement, activation, and interactive. Who you are... You are a catalyst that makes it all come together.Youre hungry, personable and an eloquent storyteller who can influence and inspire others. You oversee the ideas, actions, materials, and approaches that will positively influence Landors opportunity, to be chosen as the prospective and lapsed clients partner who will identify and drive solutions leading to business growth. You are comfortable leading a small new business support team to help close in-bound and out-bound leads in partnership with San Francisco Managing Director, San Francisco Senior Leadership Team, Chief Growth Officer, and WPP pitch team members across the network. Together, you will ideate,develop, coordinate, and execute new business proposalstrategies and methods that ensure our chance with clients as they develop brand-led business solutions. You respond to RFPs, partner with thepitch team, manage the flawless pitch process, environment and approach, and develop content for pitch presentations. You lead the upfront analysis of the clients business, identify challenges, become the expert on the problem presented, and work closely with the client on new and diverse challenge tracks they face, but have not yet identified. You partner with your team to classify and evangelize win/loss insights to further build win-rate success. You work closely with the Managing Director, SF Senior Leadership Team (SLT) and others to develop outreach strategy and marketing programs events, speaking engagements, and other forms of networking to build relationships with new prospects. You manage the regular updating of the Client Central system to ensure accurate new business reporting, manage/support/contribute to all global requests for information, surveys, and contributions, and build strong relationships with the regional and global new business and marcom community. You partner with the Finance Director to contribute to the creation of the monthly, quarterly and/or annual plans that include performance and revenue targets and metrics. What we're looking for... A business development professional who over the last 10+ years demonstrated solid knowledge of key branding disciplines, including brand/corporate identity, 3D, environments, naming, digital, innovation and tech, concrete senior leadership experience, while solving client business challenges successfully; demonstrated expertise in creativity, identifying ways to win new business, and excellent knowledge of PowerPoint, Keynote and other presentation formats. You met challenges head-on and deal proactively with them to find a solution, no matter what it takes. You are team-oriented across all levels and functions and influence and inspire others by asking why not? instead of why?. To learn more about Landor and our San Francisco studio, click here www.landor.com.|
|Customer Service Agent||Saratoga Homes
||Anywhere 06/02/2018 Customer Service Agent About us: Saratoga Homeowners page offers the resources you need to enjoy and get the most from your Saratoga Home. Saratoga Homeowners can take advantage of explore decorating tools, maintenance tips and more. Job Duties: Customer Service agents must report to work on a regular and timely basis. Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person. Must be able to announce both incoming and outbound flights. Handle cash, credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline closeout procedures. Accept and process checked baggage weighing up to 70 lbs and placed on conveyor belts. Requirements: Must be at least 18 years of age and possess basic computer experience Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail. Must have at least 5 years customer service experience Ability to read, fluently speak, and understand the English language Must possess good communication skills and a friendly, outgoing personality in person and via telephone|
|Analytics Account Manager||Empirical Path
Empirical Path seeks a full-time or part-time Account Manager with only one or two years of experience; strong client service, project management, and communication skills; broad web analytics implementation and reporting skills; and basic development and data science skills to lead analytics consulting engagements with colleagues in our offices in Atlanta, GA; Albuquerque, NM and Washington, DC. Remote candidates in the U.S. are more than welcome.
Empirical Path is a web analytics consultancy that has served dozens of media, technology, ecommerce, not-for-profit, ad agency and other clients since 2002. We are experiencing rapid growth as a Certified Partner of Google for a number of products including Google Analytics Premium and Google BigQuery. We are also a partner of Tealium, Klipfolio, Webtrends, Parse.ly and Mixpanel. Our founding partners seek to invest in the development of an entrepreneurial Account Manager into a partner in the business.
ResponsibilitiesThe Account Manager is primarily responsible for leading current consulting engagements to help clients understand their audiences, enhance their digital user experience, and increase their online conversions. He or she will secondarily develop additional business from current and new clients and assist in marketing the firm. The Account Manager will deliver services personally and via specialized colleagues for multiple engagements at all stages, including: * Managing client relationships * Understanding client needs * Drafting proposals, timelines, and budgets * Planning and directing audits and implementations of web analytics tools * Identifying opportunities to capture additional user behavior data * Planning and directing enhancements to web analytics tools and processes * Implementing A/B split testing code and experiments * Creating Key Performance Indicators * Planning and directing integration of data sources with web analytics and business intelligence tools * Designing web analytics reports, visualizations, and dashboards * Finding and communicating actionable trends and segments * Articulating data-driven recommendations * Answering ad hoc questions
Desired Skills* College degree or MBA. * Web analytics certification or other training. * Experience implementing and customizing Google Analytics, Adobe Analytics, Webtrends, Mixpanel, Parse.ly and other web analytics software. * Familiarity with Google Tag Manager, Tealium, Adobe Dynamic Tag Manager, Segment or other Tag Management Systems. * Experience reporting on analytics and other data via APIs using spreadsheets (via AppScript, SuperMetrics, etc.), visualization tools (such as Klipfolio, Tableau, Cyfe, Logi Analytics, QlikView, etc.), and database and data warehouse platforms (such as Google BigQuery, Amazon Redshift, etc.). * Experience with split testing tools such as Google Optimize, Adobe Target, Visual Website Optimizer, Optimizely, etc.
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