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How to make (and keep) great hires for your company.

How to Recruit, Retain, and Develop Top Female Talent

Even after decades of hard work and progress toward gender parity in the workforce, we still see reports of disappointingly low numbers of U.S. women in senior leadership roles. Despite the fact that women represent more than half the country’s population, earn more than 57 peErcent of undergraduate degrees and an even higher percentage of master’s degrees, women represent a mere five percent of Fortune 500 CEOs.

Nine Wrong Assumptions You're Making About Millennial Employees

Lazy? Unloyal? Unable to excel except in digital companies? Not true. Not true. Not true.

Eight Ways to Build Diversity on Your Team

The main reasons you'll gain productivity and a boost in creativity is that you’re bringing together individuals from different walks of life. These people come from varied backgrounds and experiences and will each have unique ways to improve your products and services you’re offering.

Should You Give Candidates Interview Questions in Advance?

Give it a try! One very important caveat though: If you do this as an interviewer, the key is to probe into whatever answers you receive. You need to ask a bunch of follow-up questions, or you risk a canned answer.

How Generation Z Employees Want Feedback

As Gen Z enters the workforce with different expectations and needs surrounding feedback, here are three ways managers can deliver better feedback.

Why You Should Encourage Curiosity at the Office (Part 1)

Curious teammates are better than others at resolving conflicts with colleagues, more likely to receive social support, and more effective at building connections, trust, and commitment with their peers.

How to Save Your Employees From Burnout

Sure, you want your employees to work hard, but what happens when they buy into the mentality of grinding until they drop? Rather than laud your team's workaholics, promote balance to get better -- not more -- work.

Four Ways to Eliminate Office Gossip

Office gossip, when permitted to flourish unfettered, can completely destroy the original vision of a culture that was intended to be a source of connectivity and harmony in the workplace.

The Top Reasons Your Best Employees Leave

Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don’t leave jobs; they leave managers. The sad thing is that this can easily be avoided.

Three Ways to Create a 'Great Place to Work'

Without internal success, all that can leak out of a business's walls -- and on its customers -- is negativity. Recognition as a great place to work -- especially from your employees -- is much more important than we used to believe.

Why You Should Hire Laid Off Employees

Recruiters are predisposed to hiring passive candidates, and they often miss out on a valuable pool of talent.

Why Top Talent Leaves Your Company

Few things in business are as costly and disruptive as unexpected talent departures. With all the emphasis on leadership development, I always find it interesting so many companies seem to struggle with being able to retain their top talent.

How to Attract, Retain and Nurture Self-Starters

People fall into two categories: doers and complainers. On the most successful teams, the number of doers far exceeds the number of complainers.

Three Steps to Create a 21st Century Work Culture

There was a time when it was perfectly acceptable for leaders and managers to rule with an iron fist. That time is long gone.

How to Motivate (and Hire) the Best Candidates

Many employers wait more than a week to respond to job applicants, which poses a risk for losing top talent to the competition. Learn how you can treat job applicants more like customers.

How to Show Your Employees You Care

Showing your employees that you care about them has a positive effect in the workplace. In fact, a 2018 State of Workplace Empathy Study by Businessolver found that 96 percent of employees surveyed believed it was important for their employers to demonstrate empathy.

How To Create An Inclusive Environment For LGBTQ Employees

The transgender bathroom debate that sparked controversy within the last few years opened up the national conversation about transgender rights in the workplace. Companies must now consider how they can be more inclusive of the entire spectrum of the LGBTQ community.

You're Either Hiring for Culture, or Against It

Companies will always have a culture, and culture will always be set by the people you hire. If you’re not actively building a healthy one, you’re passively building a sick one.

How To Hire Strategic Thinkers

Good help is hard to find. You want people you can throw in the deep end on day one and can trust to make smart decisions and understand the context and impact of their choices. In other words, you want strategic thinkers.

How to Recruit Data Scientists

Data science is hot. Data scientists are even hotter, since demand far outstrips supply. The race is on to find skilled people who can organize, structure, and make business sense out of big data sets. People with heavy math, analytic, and conceptual skills, and the attendant personality traits, can virtually write their own tickets. Poaching data scientists has become a blood sport.

How To Hire Strategic Thinkers — Not Just Order Takers

Good help is hard to find. You want people you can throw in the deep end on day one and can trust to make smart decisions and understand the context and impact of their choices. In other words, you want strategic thinkers. I work with hundreds of ad agencies every year, and they describe this as their No. 1 challenge. They can easily find great order takers, but these employees don’t know how to independently guide clients, which means the senior staff has to oversee everything.

5 Ways to Make Mobile Work for Your Workforce

To truly engage our employees, we must listen to them — otherwise, we’re just shooting in the dark. So how can we improve our communication efforts and gain effective employee insights? The answer, it turns out, is small enough to fit in our pockets.

Talent Zoo Wants YOUR Video Ideas!

Want to contribute to our funny, new WHAT NOT TO DO video series? To pitch us or learn more about this reader-submitted concept, email angel@talentzoo.com.

Candidates as Consumers

In business, we often put clients first. In talent recruitment, we must remember to put the candidate first. Hiring is a two way street. It’s not just about getting the best and brightest in the door for an interview and putting them through whatever paces deemed necessary to make the best hiring decision. It’s crucial that we ensure they want to work for us and be an active part of the community, or that time and effort spent will be for naught.

Wanna get real? Speak your mind? Cut through the bullsh!t?

Come write for us at Talent Zoo!

Share your thoughts and opinions on:
-- Today’s working world (Sites: Career Oxygen and Hire & Higher)
-- Marketing, advertising, PR, and digital media (Sites: Up Your Game and Guest Column)

Hire & Higher is Looking for Talented Editorial Writers!

Are you on the hiring side of the biz? Do you feel like you're receiving resumes for crap candidates? Want to fix a broken interviewing and hiring process? See management making easily fixable and horribly expensive mistakes? Maybe you are one of these managers? Or maybe everything's working great, there's just one thing you're dying to tell the entire working population. Well, start here... email angel@talentzoo for details on how to contribute to HIRE & HIGHER.

Hire & Higher is Looking for Talented Editorial Writers!

Are you on the hiring side of the biz? Do you feel like you're receiving resumes for crap candidates? Want to fix a broken interviewing and hiring process? See management making easily fixable and horribly expensive mistakes? Maybe you are one of these managers? Or maybe everything's working great, there's just one thing you're dying to tell the entire working population. Well, start here... email angel@talentzoo for details on how to contribute to HIRE & HIGHER.

3 Ways to Effectively Manage Conflict

Conflict is a natural occurrence within all teams. Handled properly, it can drive innovation, encourage collaboration, and build relationships. But that doesn’t diminish its status as a dirty word to many companies. These organizations avoid dealing with the messier aspects of team interaction, looking at vulnerability and compromise as unnecessary struggles without any real benefit.

The Résumé Is Dead — Hire for Personality Fit Instead

When the Fuller House teaser trailer premiered, no one had any idea how good (or bad) the show would be. And just like a TV trailer, it’s hard to deny that the résumé does little more than skim the surface of what someone has to offer your company. All you’re really getting is a glimpse of a candidate’s job experience and assumed skill set.

Five Things You Can Do to Attract Millennial Talent

​Anne Donovan, PwC’s human-capital transformation leader, says she started noticing something different around eight years ago. New employees would stay only a year or two before quitting, no longer receptive to the old deal that the longer they stayed, the more marketable they would be.

Rethinking the Salary History Question

A bill winding its way through the Massachusetts Legislature would prohibit recruiters from asking prospective hires about their salary histories—one of the myriad legislative proposals emerging in states around the country as part of the broader discussion around pay equity in U.S. workplaces.

Are Your Employees Properly Suited to Work?

Running a company comes with all kinds of tasks, many of which some business owners are better at handling than others. ​When it comes right down to it, company heads must be sure they carefully balance their budgets, make the right hires, provide stellar customer service, and come up with ways to continue growing their businesses. With that in mind, stop for a few minutes and think about the work environment you oversee as 2016 unfolds.

Social Media Is Your Recruitment Secret Weapon

Social media platforms are a godsend for consumer branding, and in 2015, brands found creative and innovative new ways to exploit that technology. This new tech is helping companies all across the spectrum. Cosmopolitan won 3 million daily readers through Snapchat Discover, while Domino’s gave users the opportunity to order pizza with emojis. These were great campaigns, but it isn’t just consumer branding that can benefit from the growth of new platforms — employer branding and recruitment can, too.

Are the Holidays the Worst Time to Give?

Thanksgiving is over, and now everybody is getting ready for the big one: Christmas. Stores have broken out the holiday lights and the pine trees, and you can’t move at the mall without bumping into an elf or a reindeer or Santa Claus himself. The good folks at Hallmark are rubbing their hands together with glee as every last store is emptied of cards by hordes of people wanting to show colleagues, friends, and families that they care.

4 Tips for a Smoother Hiring Process

Help Wanted: Two words no employer likes to say. Despite the need to fill a vacant spot, most employers dislike having to hire new employees. Reviewing resumes and conducting interviews takes time, and there’s always the risk of the new hire not working out. The hiring process can be long and tedious. But if you do your homework, ask the right questions, and listen to feedback from your colleagues, you can streamline the hiring process.

People-Oriented Management: How It Can Help Your Organization

As you look around at businesses that thrive, what do you see? Businesses like Google, Amazon, VisualSoft, and many others have a people-oriented management style. They care about their employees — and that’s the bottom line! One has to consider that with digital organizations, in order to stick out — especially within rapidly growing and saturated industries — they have to be different.

Stress: The Badge of Honor That’s Slowly Killing Your Staff

Nobody likes stress, but nobody wants to quit working so hard, either. Why give someone else the opportunity to bypass you? Many corporate leaders encourage a high-stress work environment because it seems to drive employees to work longer hours and have higher standards for excellence when it comes to finishing the job. What harm could it do?

Three Steps to Better Candidates From Your Search Firm

As unique and diversified as we are, recruiters in general are initially trained to follow a certain set of steps to locate, contact, and bring forth candidates to you, the client. So you would think the deliverables — the candidates — from a single recruiter or search firm would be consistently the same for every client. In many ways, this is true. But there are three variables that clients can easily control that will influence the quality and quantity of candidates that the client receives.

Five Pro Tips for Recruiters

No question that recruiting as a profession is not what it used to be. These changes have flushed a large percentage of well-intentioned and hardworking recruiters out of the industry. Those of us still working in search and recruiting feel grateful to be doing the work that we love, knowing that technology and other offerings now gives employers a plethora of alternate ways to find talent. While the tools available to expedite our own search work have become almost too much to keep up with, the basics of success for recruiters remain much the same as they did 20 years ago.

Inherent Skills to Find in Your Next Marketing Hire

As a veteran marketing agency executive, I set fairly high standards for new hires. As the leader of the account management and strategy department at Esparza, I work hard to ensure my team is equipped to handle day-to-day client activities as well as strategic planning tasks.

How to Kill Productivity...Or Not

Many people have little understanding of the creative process. They try to issue orders to stimulate, put time limits on, or insist that the creative process conform to preconceived notions. The fact is, the better you understand the creative process, the easier it is to encourage creativity.

How to Find a Killer Staff That Elevates Your Event

Building relationships between a brand and the public isn’t a job you can leave to just anyone. For live events — where you have the power to forge strong brand connections in person — the staff will largely determine whether your event is a glowing success or a massive letdown.

How to Hire and Keep Good Workers if You're in Smallville

Hiring employees is an exciting but daunting task. You’re constantly striving to select and hire the best available talent from an endless pool of qualified candidates. But, when you’re a small-town business, your candidate pool shrinks significantly. That’s why small-town businesses need to provide offerings that candidates can’t find elsewhere.

Yea or Nay to Hiring Telecommuters?

Due to the many advantages of hiring telecommuters, more and more industries are jumping on the telecommuting bandwagon. Telework Research Network found that 30 million Americans work from home at least one day per week and that number is expected to increase more than 60 percent over the next few years.

Attracting the Best People Starts With a Focus on People

Placing importance on building a culture centered on the growth of people can enable any organization to truly thrive. While it seems like a simple message, it can be difficult to bring this concept to life. There are three main areas where this commitment to people can be a differentiator when it comes to attracting and retaining talent.

What You Need to Know About Your New Hire

What happens after you get the right hire in the door? As you’ve discovered, you don't really know a person’s work ethic until you have worked with him or her for a while. You’ll likely encounter one of three “types”: brilliant but disorganized, brilliant but autonomous, and brilliant but clingy.

13 Ways To Be a Good Role Model

Hey, big shot. You don’t have to be a celebrity or a superstar to be a role model. Chances are if you’re a parent, teacher, coach, religious leader, or manager, you’re influencing people every day. Make it positive!

Your Talent Is Leaving — Here’s How to Make Them Stay

Oh, your employees may look like they’re hard at work, eagerly knocking out their tasks and completing their assignments with passion. But if you look more closely, you may catch them updating their LinkedIn profiles, connecting with your competitors’ employees, or even browsing job boards for their next opportunity.

The Benefits of Making the Right Hire

As a business owner or hiring manager, finding and hiring the right person for each position is key to creating a successful team. The debate is constant. Do you hire someone with experience and years behind them, or hire a fresh college graduate, with new ideas and excitement, but no experience?

4 Reasons Hiring People With Criminal Histories Is Good for Business

Coss Marte was running a 15-employee business and earning $500,000 a year by the time he was 23. Then he went to prison. Marte’s time in prison allowed him to reflect on his life as a drug kingpin and gave him the motivation to change.

Attachment Management

July 2014. Airport Dehradun, India. I have no clue how often I have travelled to one of the most exciting growth markets over the last 10 years; probably more than 100 times. Within the framework of my current business trip, I have been meeting more than 50 corporate, political, and spiritual leaders so as to interview them on leadership, management, and also the deeper meaning of life.

The Top 8 Qualities You Want in New Hires

If each of us hires people who are smaller than we are, we shall become a company of dwarfs. But if each of us hires people who are bigger than we are, we shall become a company of giants.
— DAVID OGILVY, Advertising Executive and Author

Obviously the right qualities for different jobs vary tremendously, but here are eight qualities that should be regarded as universal.

3 Surefire Ways to Protect Your Talent!

Agencies sell the talents of creative, strategic, and analytic specialists. They make the magic. Yet protecting and managing these “assets” is no easy feat. Clients want as much of their time and attention as they can get, often without paying for them. Specialists are generally not conformists or “suits.” They bring their own insights, personalities, and idiosyncrasies to work.

Look Short-Term: Don’t Wait Years to Measure the ROI on Wellness Programs

In just the last decade, corporate America has jumped on the wellness bandwagon with both feet. Indeed, wellness programs have become the corporate version of a commercial craze (like when every kid wanted a Rubik’s cube or a Cabbage Patch Doll and every parent scrambled to find one).

​Recruiting Big Data in the Hiring Process

Many large corporations have seen the advantages of using big data, even in the hiring process. However, the benefits are not just for big companies; small businesses can also reap the rewards.

Three Master Skills for Managers

By the time managers and small-business owners call me, they’re pretty frustrated and discouraged. They’re a good fit for their job. They’re well respected. And they’re struggling. Although each struggle is unique, there are three skills that every new and seasoned manager can fine-tune for better results.

Look Beyond the Resume

Living authentically — whether you are an employee, entrepreneur, corporate or political leader — is the be-all and end-all for strengthening your self-confidence, gaining true competitive advantage, and moving the hearts of your employees.

Successful Employee Succession

When a position opens at a company, often a hiring manager’s first instinct is to contact the recruiter with a job spec and demand to see a cavalcade of resumes within the next day or so. Then reality hits and we’re reminded about that pesky War for Talent, specifically at more senior levels, where leaders are in short supply.

Keep Your Employees From Jumping Ship!

When employees jump ship, the costs to productivity and the company's bottom line are huge, often as much as 1.5 times the worker's salary, or more. But there are ways to prevent the exodus.

Should a Criminal Past Prevent a Hire?

It's just one little box on an application. It asks if you have ever been convicted of a felony. What an applicant puts as the answer can have a big impact on a business. If your company has never had this experience, do you know what you would do?

Health Insurance for Employees

The cost of healthcare for employers has been rising astronomically over recent years, making it difficult for small businesses to continue offering health coverage to employees. The Kaiser Family Foundation (KFF)/Health Research & Educational Trust 2013 Employer Health Benefits Survey found that annual premiums for family health coverage average more than $16,000. This is up 4% from last year and costs nearly $10,000 more than it did 10 years ago.

5 Reasons to Hire a Copywriter

Many companies struggle with whether or not they should hire a professional copywriter to create marketing collateral, write print or online articles, or compose the sales letter that goes to their clients. Especially in a time when many companies are number crunching, this becomes a big debate — usually between the marketing manager, who understands the significance, and the CEO who doesn't.

5 Tips for Hiring a Social Media Manager

A position of rising prominence in the world of business, the social media manager is the modern bridge between an organization's public relations and marketing initiatives and the online social community. While many progressive companies are on the hunt for a candidate capable of successfully developing, executing, and measuring social media marketing strategies, finding the right individual can often be challenging.

Hiring with Social Media

Presenting an organization in social media requires outgoing people, but first it requires a plan, like any other public relations or marketing initiative. Yet once you have your goals and strategies expressed, how do you staff to accomplish them? Amy-Mae Elliott on Mashable has talked with people who have done social media team building and provides helpful insights into a frontier challenge.

5 Tips on Hiring Millennials

In 2013, there were roughly 40 million millennials entering the job market, which is expected to nearly double by 2025. With that being said, millennials will most definitely be part of the future of your business. The work ethic of millennials seems to generate mixed emotions from employers; some say that this generation is lazy and does not accept full responsibility nor are they as motivated as past generations.

A New Way to Qualify Your New Hires

Nowadays, it seems as though interviewers go through the same tactics over and over again; the same five questions about your qualifications or employment history. Further exacerbating the situation, the spread of career advice blogs, job forums, and the endless amount of “tips on interviewing” articles has given interviewees with the same, bland responses. Given this problem, how can interviewers, recruiters, and HR professionals better determine whether the candidate is actually qualified?

Push Recruiting Limits to Get Top Talent

Let's face reality: 99% of the approaches used by corporate recruiters to attract the very best design, creative, and marketing professionals are simply dull and unimaginative. You might think that using these mundane approaches is okay because…everyone uses them, but you would be wrong! In order to successfully recruit the elite talent known as "purple squirrels,” you need to use advanced approaches that push the limits of traditional recruiting.

How to Manage Creatives

Creative people are the heart and soul of every good agency. They create the art in service to commerce that the rest of us sell. But getting smart and savvy account and strategy people to contribute significantly and collaboratively to the creative process is not a slam-dunk.

Hiring the Overqualified

You've found just the right employee. He or she's smart, together, has a great work ethic and dynamic personality...and is overqualified for the job. But they’ll take it. Now it's your decision. Should you hire them, or will this just end in disaster as he or she gets bored in the job and doesn't find it challenging enough to stay or even put forth their best effort?

To Catch an Office Thief

Here comes what you, as an employer, have dreaded. You think one or more of your employees is stealing. No matter what it may be, it’s cause for action. It could be that they’re taking the office supplies home or are somehow stealing money (through fraudulent expenses, etc.) or even sensitive data. Whatever the case, you’ve got to do something as uncomfortable as it may be.

Is Your Company in Danger of an Age Discrimination Suit?

Age discrimination has become an issue that more and more companies have to deal with. As the American workforce ages, there has been an increase in the number of age discrimination cases that have been filed with the EEOC. Between 1997 and 2007, there were an average of between 16,000 and 19,000 cases filed annually. Since 2008, the average number of complaints has risen to between 23,000 and 25,000 per year.

All Ethical Systems Are Flawed

I readily agree with the current push for business ethics. Still, it’s important to recognize that not only are all ethical systems flawed, but some are deeply flawed. They are culturally bound. That’s a nice way of saying that what’s wrong in one culture is not necessarily wrong in another.

Are Your Employees Part of the Hiring Process?

Finding the best talent can be a challenge for any business in any industry. With more people looking for jobs today, the competition is often quite fierce to land the top employees. One way to find those hidden gems is by utilizing your current employees in your hiring process.

4 Document Management Secrets for Your HR Team

Let’s get some things straight about HR process automation: Truth: Document management software helps you eliminate paper. False: Carbon footprint is the #1 reason to invest in a document management system for your HR department. Truth: There are tons of records management software solutions out there. False: They all do the same thing.

How To Hire Strategic Thinkers — Not Just Order Takers

Good help is hard to find. You want people you can throw in the deep end on day one and can trust to make smart decisions and understand the context and impact of their choices. In other words, you want strategic thinkers. I work with hundreds of ad agencies every year, and they describe this as their No. 1 challenge. They can easily find great order takers, but these employees don’t know how to independently guide clients, which means the senior staff has to oversee everything.

Should HR Prevent Office Romances?

Office romances make for an enticing plot in movies and television programs. However, the real-world situation is just as popular. In fact, Vault.com did a survey a couple of years ago that showed as many as 59% of people admitted to dating someone they worked with at least once. Another study completed by CareerBuilder showed that 30% of those romances led to marriage. So, the question many HR managers and business owners may be asking is whether they should allow these relationships or ban them.

The Changing Face of HR

What does an HR director do? In the past, HR directors or managers were in charge of payroll, keeping track of sick days and vacation days, and benefits for the employees. Now, HR directors are more in charge of employee retention rates, training, hiring and firing, and finding the most qualified people for a specific role. While they may still handle the administrative tasks, HR is focused more on the people and the improvement of the company.

New Year, Employee Resolutions…Uh-Oh

It always happens in January: My phone rings off the virtual hook, my inbox swells, my mailbox fills up. Why, you ask? Well, because people have made their New Year’s resolutions, and finding a new, better paying job with a more promising future is ever on the list.

Put Some Heart into Hiring the Right Employees

Having a healthy workforce is crucial to maintaining your company's productivity. Whether it's absenteeism (and the related cost of paid sick days), or just lost focus due to health issues, employee illness can put a serious dent in your bottom line.

Avoid Sexual Harassment in the Workplace

Dealing with sexual harassment is a fact of life for any business that hires employees. It is important to establish guidelines and know ahead of time how you will deal with any issues. If you have a Human Resources department, they will be responsible for the training and policies for this subject.

Driving Off With the Right Employees

Hiring delivery employees for your business can be challenging. After all, they will be the face of your company to many customers. How they interact with people will be a key consideration. However, safety, timeliness, and a clean driving record are also essential qualities to look for in delivery staff.

The Risks for Gen-Y or Z of Going without Health Insurance

Gen-Y or Z is now facing the financial decision: Buy the insurance, or simply pay the penalty and take your chances? For many, the issue is one of, how much is this going to cost me? Especially if you’re facing a tight budget.

Should You Hire Someone Who's Been Fired Elsewhere?

So you've found the perfect job candidate and are thinking of hiring him. But wait; he or she’s been fired previously. What should you do? Should you still consider hiring them or run in the other direction for fear their incompetence will resurface and you'll just have to fire them as well?

Hire and Manage Using the Critical Ws

Most first-time hiring and staff managers are charged with getting specific tasks accomplished. As a result, they need to focus their energies on how to convert their actions and attitudes from individual player to effective coach and supervisor. The secret for success is to focus on the critical 3Ws.

Questions You Shouldn't Be Asked in a Job Interview

Employers must be very sensible and sensitive in regards to what questions we can and cannot be asking in a job interview. Particularly, questions in regards to a candidate’s personal life or religious choices should not be asked at all. Recruiters' aim in a job interview is to get as much information out of the candidate as possible, but also not to make them feel uncomfortable, because at the end of the day, they would want them to wish to work for the company! Here are some guidelines in regards to what questions you shouldn’t ask in a job interview as an employer:

Do What You Love or Love What You Do

Studies prove that 77% of all employees do not trust management and 63% do not believe what their managers say. The world is in a crisis of trust and credibility. The consequences are a lack of motivation, increased fluctuation, conflicts, burn-outs, project failure, and ultimately unnecessary expenses and thus the reduction of corporate profit and value. Moreover, today employees no longer just seek to earn money, but also place a particular emphasis on finding deeper meaning in their work.

Should You Rehire Someone You Laid Off?

Rehiring someone you laid off can be really good for your business. Does that make you raise an eyebrow? No wonder — you're probably thinking of that employee who spent all day planting vegetables on Facebook, or told your most valued customer he or she was a dinosaur who needed to get with the times.

Communication Roadblocks in Business

Companies must develop a working environment that is conducive to open, trusting, caring relationships between people — an environment that welcomes new ideas and encourages constructive feedback; one in which management actively serves as a catalyst for nurturing and then disseminating new ideas.

5 Traits Your Intern Should Have

It's not that hard to find an intern. However, it can be quite challenging to find a great intern. While some people simply assume that interns are a way to get free labor, your business won't benefit from hiring just any intern. In fact, the wrong fit can actually reduce your productivity.

Do You Have the Upper Hand?

Formal contracts don't make successful relationships, people do. It requires a willingness to create a foundation on which trust, loyalty, and commitment can be built. Remember, every relationship is unique and must be treated as special. The basic rule is that you get what you put into the relationship. A partnership is successful to the degree that it replaces the traditional "us versus them" mentality with a new "us" that enables everyone to grow and to reach their full potential.

Should You Offer Your Workers Educational Classes?

Offering your employees continuing education can be a great way to improve productivity, morale, and employee loyalty. Just as with any benefit you offer to your workers, there are pros and cons, and rules you'll have to follow.

Five Red Flags of a Bad Hire

Making a bad hire can cost you a lot of time and money. Worse yet, making a bad hire means you may have missed out on hiring a better candidate. Learn to recognize the red flags of a bad hire before you extend a job opportunity.

Four Tips for Effective Management

Being an effective manager requires day-to-day attention to detail, the ability to anticipate and plan for dynamic situations, and a bit of luck. You are your team’s pilot and navigator; plotting the course, arranging the schedules, tasking the players, and making mid-course corrections to produce deliverables on-time and on-budget.

Dear HR: An Open Letter

Dear HR Person: You know that rock star who's moving up the office ladder like a rocket? You know that miscreant that sucks energy from the room and makes everyone question their judgment? You might have hired both of them.

How Much Should Social Media Impact Your Hiring Efforts?

Social media's role in human interaction has been growing for the past decade or so. Starting as a small engine to better connect with friends, social media has now grown to connect businesses and consumers, friends and relatives, and employers and potential employees.

The Straight Talk About Internal Communication

Today and in the years to come, organizations will have to focus on winning employees back; building trust, respect, and teamwork between people; being receptive to and then acting on the best ideas; and once again instilling employees with pride in and commitment to the organization. Internal communication will be a major force in achieving those ends.

Does Education Trump Experience?

There will always be some good candidates who don't have a college education. Should you even consider them? On one front, you can pay them a lower salary and can teach them the fundamentals of your business without book knowledge getting in the way. On the other hand, they might fall short with some qualities college graduates tend to have.

People Will Live Up (or Down) to Your Expectations

Employees want to work for an organization that they can feel proud of: an organization that has values and viewpoints compatible with their own; an organization that is oriented toward the long haul, working toward the prevention of ills, not just curing the symptoms; an organization that cares about morals and ethics, doing what is in the best interests of its customers; and an organization that cares about the impact it has on the environment.

Is Your Benefits Package Losing Employees?

In 2012, MetLife released their 10th annual Study of Employee Benefit Trends, a study that should grab the attention of employers. In the study's introduction, they noted that over the last decade, one of their most consistent and significant findings has been the strong relationship between employees' satisfaction with benefits and overall job satisfaction.

What to Do When You Make a Bad Hire

Do you know when you hire the wrong person for the job? Are there red flags that may let you know sooner that you've made a bad hire? Here is how to spot the wrong hire and how to hire the right one when you do your interviews.

Empower Your Employees for Greater Success

According to Gallup studies, less than 70% of the workforce is truly committed to their company or boss, and less than 70% is truly motivated. Leadership does not just mean to give directions, set goals, motivate people, or fix problems. Good leaders understand that they have to meet three golden prerequisites so as to gain followers: They have to earn trust, build credibility, and empower their employees.

Recruiting’s Secret Weapon? Video.

Companies face tremendous competition for top talent. To attract recruits, businesses must communicate the culture and personality of their organization and capture the passion of their employees in only a few minutes. That’s where, if used correctly, video excels; it helps people connect on an emotional level rather than on an intellectual or logical one

Tap into the Power of Engaged Employees

Highly engaged employees are easy to spot. They try harder on the job and drive business results. According to Temkin Group’s 2013 Employee Engagement Benchmark Study, they are twice as likely both to work after their shift ends and to do something good for the company that is unexpected of them.

5 Ways to Handle a Layoff or Firing

Terminating an employee, whether by layoff or firing, is never a pleasant task. For the employee, a poorly handled termination can add insult to already painful injury. Here's how to go about it without fanning the emotional flames — and with less chance of a lawsuit.

Are You In Control Enough to Let Go?

There seems to be an unfortunate situation repeated in my industry; I’ve seen it span across years, across agencies, but sadly it hasn’t evolved much. A strong employee leaves an organization and internally there are no employees readily available to be promoted or transferred into that respective position. The effects of this cycle are numerous. Some of the most troublesome surround the need to seek external talent.

How to Kill Productivity...Or Not

Many people have little understanding of the creative process. They try to issue orders to stimulate, put time limits on, or insist that the creative process conform to preconceived notions. The fact is, the better you understand the creative process, the easier it is to encourage creativity.

How to Become a Successful Leader

Studies show that more than 77% of all employees do not trust their managers, 63% do not believe in what leaders say, 83% believe that managers work just for their own benefits, and less than 40% of the workforce is truly committed to their boss or company. At the same time humanity faces the biggest challenge in its history: a global economy that is outgrowing the capacity of the earth to support it. Given a true “credibility crisis of leaders” and some complex challenges on Earth, we might ask what leaders have to do so as to power sustainable business success.

Waste Less Money: Increase Employee Retention

Employee turnover can cost a business more money than they think. According to a Right Management Report, the cost of unwanted turnover averages about 1.5 times an individual’s salary or more. Businesses want the best employees to stick around while those who don’t meet goals or expectations leave without costing the business money. It’s up to the employer to increase employee retention by making sure a candidate is the right fit before providing up a permanent position and offering great benefits that employees want. Here are three ways you can increase employee retention.

Top 3 Tips for Hiring and Managing Temp Workers

Temporary workers are an increasingly prevalent element of America’s workforce. Businesses hire them to replace permanent staff members who are absent or on leave, to fulfill special short-term projects, or to act as extra hands during peak times. According to Aerotek.com, “A recent Harvard Business Review report found that 58% of companies say they will use temporary workers at every level of their company in the next few years.” If you’re part of that 58%, be sure that you know how to manage them on paper, in the office, and on the job.

Do You Have a 'Curriculum' for Your Culture?

Imagine that you want your entire staff to be really good at math. You announce that everyone should have good math skills and you ask your management team to begin teaching math to those who report to them. Most likely, some would teach algebra, others might teach geometry, perhaps some would teach calculus, and undoubtedly others would teach the most basic math skills.

Fire Your Sales Team Today!

If you’re like most business owners, CEOs, or marketing professionals, you might have felt like firing your sales people at least once in your career. Now we actually have a solution to that frustration. Fire them today! Then, hire them back immediately as Sales Guides.

Are We Setting People Up to Succeed or to Fail?

If we were to ask most managers about their most valuable competitive advantage, the vast majority would describe it as their team. After all, regardless of how good the design of our products or services may be, it still almost always requires people to produce and/or deliver them.

How SHRM Continues to be the Top HR Resource

One of my favorite organizations for keeping on top of current events and practices about human resources is the Society for Human Resource Management. It isn’t the only place where great information about the field of HR is stored, but it surely ranks in the top five for me. It also ranks highly with me for another more personal reason.

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