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Comcast Strikes (Out) Again
January 30th, 2015 by Doug Bedell
What is it about Comcast in relational terms? You have to wonder. The last time we wrote about the cable service provider, last September, it had named a senior vice president for customer service, Charlie Herrin. He would be “roaming across the cable giant to ‘reimagine the customer experience,’” a process, we were advised, that “may take a few years." True enough, it seems.

4 Tips for Making Your First Day Better
January 30th, 2015 by Mike Bush
Since Talent Zoo is a site dedicated to getting folks hired, it seems like a brief reminder on how to efficiently onboard (either in agency or in-house settings) might be a worthwhile subject to explore. This way, you’re ready to go once you find your next dream role on our site. Whether you’re an old hat taking on a new challenge or a NooB looking at the daunting task of your first day...
Helping Busy Accountants Relate Digitally
January 29th, 2015 by Doug Bedell
We’re coming into a period – income tax time – when accounting will be on lots of minds, and accountants themselves will be taking a beady-eyed look at possibly everything but social media. Relationally, that could be a mistake. Savvy accounting firms are realizing that a well-executed Web presence can benefit them greatly, like just about anyone else who’s out there.
Driverless Cars: 'You Guys Are Nuts'
January 28th, 2015 by Doug Bedell
Emily Badger, who covers urban policy for Workblog, envisions the soon-to-be-experienced arrival of driverless cars in an essay that might be headed, “What Are We Doing – Again?” The first time, starting in the ‘teens and ‘20s, PR and advertising enabled automobiles to start reshaping U.S. towns and cities. And we’ve been living with the results.
Davos Portents of World Relational Challenges
January 27th, 2015 by Doug Bedell
The world may be facing an epic PR issue, income inequality. That’s the impression you get from reading a Holmes Report post on this year’s just-concluded World Economic Forum in Davos, Switzerland. “The world’s richest 85 people are as wealthy as the poorest 3.5 billion of the world’s population.” That spells anger, and, very possibly, trouble...
PR Becoming More Scientifically Based
January 26th, 2015 by Doug Bedell
Here’s a hefty piece of commentary by Christopher Graves, chairman of Ogilvy Public Relations, on how public relations is becoming more “scientific,” as presented by Amit Roy Choudhury in a Business Times story. Graves has been turning “to subjects such as neuroscience and behavioral economics to craft a better narrative,” Choudhury reports.
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