|'Post-Mortem' on a D.C. Subway Accident
By: Doug Bedell
We don’t want to pick on the Washington Metro, but our attention was drawn to this Washington Post report on an accident in a tunnel below L’Enfant Plaza last January 12. Fairly or not, the report suggests a lack of coordination between the Metro and D.C. firemen, the kind of coordination that might result from effective crisis preparedness and training.
Again, a good crisis communication plan, practiced in drills, is part of effective public relations, not to mention public safety.
Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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