TalentZoo.com |  Beyond Madison Avenue |  Digital Pivot |  Beneath the Brand Archives  |  Categories
After the Fire, Learning Occurred – A Community Feedback Exercise
By: Doug Bedell
Bookmark and Share Subscribe to the Flack Me RSS Feed Share

From neighboring Canada, we’ve come upon an excellent example of the feedback benefits in reviewing community emergencies with the residents and responders involved. A couple of hunters accidentally started a brush fire and, afterwards, the Royal Canadian Mounted Police and the firefighters patiently explained what happened thereafter.

“The meeting,” said one of the official participants, “was a great opportunity for the emergency staff to collect feedback on how to improve, and was a good way to let residents know where they can find information in those situations.”

 Jointly examined communication with learning for the future – the upside of a crisis. 

Bookmark and Share Subscribe to the Flack Me RSS Feed Share
blog comments powered by Disqus
About the Author
Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
Flack Me on

Advertise on Flack Me
Return to Top