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Empathy Too Often Lacking in Attempts to Communicate
By: Doug Bedell
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Using the example of Meryl Streep, Valeria Maltoni, on her Conversation Agent blog, notes why empathy, or the lack of it, is such a big factor in effective communication.

“We could accomplish so much more,” Valeria writes, “if we could connect with this idea that talking through issues with honesty and a desire to hear and see different points of view is an effective path to create better experiences."

Hear, hear!


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About the Author
Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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