| What To Do When You're Being Bashed on Social Media |
|
By: Doug Bedell |
|
 |
 Now, let's assume that something goes wrong with a client's presence on social media. It could, you know. ('Is he kidding me?...') Federico Einhorn, a Web entrepreneur, suggests on EverythingPR steps to take if you're being bashed on Facebook, Twitter or whichever SM outlet may be involved. They begin, no surprise, with listening. "In many cases, bad publicity is the result of a genuine complaint from an unhappy customer..." You know what to do about that — respond earnestly.
What Einhoren is suggesting, actually, is the essence of good public relations, which you learned at whatever fount you started. It's good to see it being applied to the Web scene.
|
|
Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
Marketing Specialist
American Academy of Orthopaedic Surgeons (AAOS)
Rosemont, Illinois |
Marketing Manager - Digital Agency
First Call
Missoula, Montana |
Senior Account Director
Desautel Hege Communications
Spokane, Washington |
Digital Marketing & SEO Director
Ezoic
Carlsbad, California |
Digital Marketing Manager (Remote)
Squadle Inc
Boston, Massachusetts |
Wordpress and Social Media Content Coordin...
Ceramic Pro
San Diego, California |
Vaccine Campaign Digital Media Director
Ad Council
New York, New York |
Digital Media Director, Contract Employee
Koppert Biological Systems
New York, New York |
Social Media & Influencer Marketing Manage...
Koppert Biological Systems
Oxnard, California |
Advertising Jobs
New Media Jobs
Creative Jobs
Marketing Jobs
Geek Jobs
|
|
|
