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Popeyes Missed the Mark With Covid Campaign
By: Fast Company
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Amid the coronavirus crisis, smart brands and companies have read the proverbial room and largely adjusted their public advertising and communications to reflect this new reality. The reality of thousands dying globally, and the race to stem the spread in the U.S. through social distancing and other efforts. Nike and Coke made ads encouraging people to stay inside. Ford’s new ads aimed to give customers some financial reassurance on their car payments. Meanwhile, companies such as Hanes, Ford, GM, and AB InBev (along with many smaller distilleries) are contributing by making protective masks, ventilators, and hand sanitizer.


Popeyes responded by . . . giving away its Netflix password?
 

According to the campaign, “Fried Chicken and Chill,” Popeyes will share its Netflix username and password with the first 1,000 fans who post photos of themselves enjoying Popeyes and tagging #ThatPasswordFromPopeyes. As brand responses to a crisis go, this feels extremely last month. People are dying. People are losing their jobs. People are stuck at home, anxious. Levity and fun are still very much needed, but when you’re a major corporation it should also be accompanied by hopeful action.


You don’t even have to look beyond fried chicken to find an example: KFC has reassured customers of its safety precautions in food delivery and partnered with the nonprofit Blessings in a Backpack to help provide weekend meals to kids who might otherwise go hungry, donating $400,000 to go directly to distributing prepackaged meals for school children. And this is a brand that last month made scented chicken bucket Crocs.




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About the Author
This article was published on Fast Company. A link to the original piece appears after the post. www.fastcompany.com
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