Empathy: Being Effectively Relational Isn't Easy

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By: Doug Bedell

The most important relational skill is empathy, the ability to walk in someone else's shoes, to identify accurately with them and their needs, and it's the hardest to learn and muster. We take some time, then, for a teaching moment, a short course in empathy. Dr. Jane Bolton gives us "7 More Reasons Why It's So Darn Hard To Earn The Empathy Gold Cup." Spend some time with these pointers, walk a while with them, and you'll be on your way to becoming a more relational person. No small thing.

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About the Author

Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.

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