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Slides on Social Media Crisis Response
By: Doug Bedell
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We've all heard of how crises that have been spotted and reported on Twitter and other social media channels. But how do you actually use social media as a crisis-response tool? Ustream and ayoudo provide a crisis response kit in the form of 11 slides on "How to respond to a crisis using social media." This is a primer you need to be familiar with. 

   

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About the Author
Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.
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