Making Friends and Influencing People on the Social Web

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By: Doug Bedell

From an executive of Dale Carnegie Training comes an "other-centered" caution about using social media. Keep it constantly in mind: "The best way to navigate these networks is to focus not on ourselves but on other people's interests." That includes, says Michael Crom, being a good listener, showing interest in others, and being positive and smiling out there. Don't complain or argue.

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About the Author

Doug Bedell has a background in journalism and PR and is the owner of Resource Relations LLC in Central PA, focusing on organizational and crisis communication. He’s the community manager of SimplyFair.net, a social network on fairness. On the Web, Doug’s at www.ResourceRelations.com. On Twitter, he’s @DougBeetle.

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