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CATEGORY: Client Relations
3 Things I Know About Client Relations
March 4th, 2016 by Jeannine Wheeler on Flack Me
Client relations is a steady rapport. When you get up every morning, you want to know what to expect. Your coffee mugs are above the sink, your scrambled eggs might have a bit of shell in them, and your laptop is slow to open. That’s just how it is...

Peace Out, Windows 8!
January 20th, 2016 by Justine Huffman on Beneath the Brand
Due to security risks, lack of interest, and the cyber vulnerabilities associated with Adobe Flash Player, Microsoft will be ending support for some of its products. Microsoft announced last week that there would be discontinued support services for Internet Explorer 8, 9, and 10, along with support for the Windows 8 operating system. Ouch!
Relationships Over Growth in 2016
January 5th, 2016 by Bernard Harrell on Beneath the Brand
Too many people believe the “Grow or Die” myth in business. This usually means a heavily stressed workflow and too much emphasis on sales, which causes lots of stress in the office. Also, when a business is run in this manner, people tend to forget about quality control, customer satisfaction, and B2B relations. These are largely important for a businesses survival. You may disagree, but what is the general sentiment...
Effectively Handling Returns Showcases Your Brand
December 29th, 2015 by Cindy Wendland on Beneath the Brand
“I’d like to return this, please.” Those words may not be the favorite ones heard by retailers, especially after the holidays. Those words can be received differently if you use a return as an opportunity to showcase the excellent customer service offered by your brand. Remember a few facts about your customers. The customers may not like the fact that they have to return a gift.
Talitha Kum Steps Outside the Box
December 10th, 2015 by Cindy Wendland on Beneath the Brand
In this month of getting in the spirit and donating time or money to good causes, it would seem we have an example to follow that not only raises the bar, but will be difficult to emulate. The Talitha Kum sisters are nuns who dress like prostitutes and infiltrate brothels worldwide to rescue victims of sex trafficking...
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