TalentZoo.com |  Beyond Madison Avenue |  Flack Me |  Digital Pivot Archives  |  Categories
In Crisis, Listening is Key—So Set Up a Call Tree
By: Bulldog Reporter
Bookmark and Share Subscribe to the Flack Me RSS Feed Share
What’s everyone saying about your crisis? Is it really as bad as you thought? Is it worse?

It’s important to listen to what the world is saying about your brand during a crisis. It’s likely that you’ll need to address concerns, answer questions and reassure your loyal customers that you’re working hard to right the wrong or fix the problem.

So where do you start to gather this information? You could stop people on the street and ask them their thoughts, but that might be a little weird and time consuming. Why not start where people share everything with the world? Social media!

KEEP READING HERE
 

   

Bookmark and Share Subscribe to the Flack Me RSS Feed Share
blog comments powered by Disqus
About the Author
This article was originally published on Bulldog Reporter. A link to the original post follows the article.

 
https://www.bulldogreporter.com/
Beneath the Brand on

Advertise on Beneath the Brand
Return to Top