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Trader Joe's, Costco Top Customer Experience Study
June 21st, 2018 by MediaPost
When it comes to making American shoppers happy, three new reports reveal that the basics of customer experience aren’t changing much, despite shifts in channels: People just want to feel appreciated.

Anish Kapoor is Suing the NRA for Using the Bean in an Ad
June 20th, 2018 by Fast Company
The curvy, reflective sculpture Cloud Gate (aka “The Bean”) has become Chicago’s most recognizable icon since it was installed in 2006.
Adidas Test New Media Strategy in World Cup Campaign
June 19th, 2018 by Digiday
Adidas’ core consumers are big ad-blockers, so moving away from traditional digital media buying is the most effective way to reach its audience.
How Rodan & Fields Became the #1 Skincare Brand in North America
June 18th, 2018 by Forbes
Millennials are the fastest-growing consumer segment, who increasingly shop online and shift away from brick and mortar.
Brand Blunder: Target Sells 'Baby Daddy' Cards
June 15th, 2018 by Fortune
Across many of its stores, Target was carrying a card depicting an African-American couple with the words “Baby Daddy” overlaid over them.
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